Tools, templates, and training

• Framework –provides structure to a key system or concept
• Guide – shows examples or process to follow or elements to consider
• Probity - ethical behaviour, integrity and honesty in a particular process
• Sample – an example of a document that may apply
• Template – a document for use that is formatted with guidance and structure
• Tool – a device or application that helps carry out a particular function.

What is commissioning?

You can also take the commissioning e-Learn module to better understand the why, how and who of commissioning in the ACT

What is Probity? ACT Government Probity Briefing

https://vimeo.com/902806384/77e2d69a9b?share=copy?

We identify and document what we already know and what could be explored through the commissioning cycle. We also plan the commissioning phases.

Framework – ACT Wellbeing Framework

Guide – Lived experience in commissioning

Guide – Selecting collaborative activities

Policy – Community participation payment

Template – Commissioning cycle plan on a page

Template – Commissioning intentions

Template – Discovery discussion paper

Template – Engagement and collaboration plan

Template – Sector in progress webpage

Template - Government  - Transition Planning

Template - Sector - Service Transition Planning

Tool – Commissioner checklist

Tool - Checklist for Sector on commissioning  [PDF 210KB] [Word 54KB]

We are working to develop training for commissioning with lived experience.

We examine what will meet the needs of the ACT population and deliver reform agendas.

Template – Participant invitation

Template – What we heard or listening report

Template - Government  - Transition Planning

Template - Sector - Service Transition Planning

Tool - Lived experience checklist

Tool - Post-activity evaluation survey

Tool – Service user journey mapping

Tool – Commissioning standard presentation

Resources supporting Discover can also support Strategise.

We define and design the service requirements and service outcomes.  

Framework – ACT Wellbeing Framework

Guide – Managing, analysing, and evidencing input

Tool – Input analysis spreadsheet

Tool - Post-activity evaluation survey

Template - Government  - Transition Planning

Template - Sector - Service Transition Planning

Resources supporting Discover and Strategise can also support Design.

We are working to develop a guide to support effective facilitation.

We purchase the right services from the right provider at the right price through a fair and transparent process.

Outcome - ACT Procurement Framework

Template – Strategic Investment Plan

Template - Government  - Transition Planning

Template - Sector - Service Transition Planning

We are working on guides for outcomes reporting, for service transitions. We are exploring sector training for tender response writing.

We maintain collaboration between sector partners and commissioner to deliver the desired outcome.

Template - Government  - Transition Planning

Template - Sector - Service Transition Planning

We are working on a template to support partnership and a tool for emerging needs assessment.

We integrate what weave leant and what we know now with other commissioning cycles and for our future cycles to benefit the whole human service system reform.

Framework – ACT Wellbeing Framework

Advice – Community of Practice

Advice – Community Sector Update

Advice – ACTCOSS Commissioning Drop-in Session

Tool – Commissioner lessons learnt

Guide– Commissioner case study

Template - Government  - Transition Planning

Template - Sector - Service Transition Planning

We embed measures and processes into our partnership relationships to continuously evaluate whether services are delivering value for the communities we serve.  

Tool – Commissioner lessons learnt

Tool - Lived experience checklist

Tool - Post-activity evaluation survey