Commissioning as 10 year reform

Through Commissioning, we have embarked on a 10-year reform for our human services system to ensure this system meets the needs of Canberrans, particularly those experiencing vulnerability or disadvantage.

By 2030 Commissioning will transform our human services system and the relationships, services, and programs within it to:

• Better respond to community need, both existing and emerging, through increased flexibility and opportunities for innovation.
• Improve integration across the service systems to support seamless and holistic care, and transitions between services.
• Reduce pressure on our hospitals and other crisis services, such as homelessness or statutory services for children, young people, and families, by prioritising prevention and early support.
• Improve equity in health and life outcomes for priority population groups, through commissioning decisions made about where and how to focus support.
• Improve sector sustainability through closer partnerships and better understanding the needs of our service delivery partners.

The 2024 Roadmap identifies the key priorities and actions we need to take to realise these outcomes by 2030.

Page updated: 06 Mar 2024