Journey


We continue to work together – government and non-government organisations – to drive commissioning as a new a new way of designing, funding, and delivering a fit for purpose human services system within the ACT. Here is our journey so far:

Year

Activity

2023

October

ACT Health refreshed commissioning approach

2023

October

Commissioning Senior Officers Group Dialogue Forum with non-government sector

2023

July

Established the Commissioning Senior Officers Group

2023

July

Released draft Human Service System Transitions Framework and Policy

2023

July

Sector Sustainability Project underway

2023

Mid

Commissioning Annual Survey as part of the monitoring and evaluation and continuous improvement activities

2023

February

Established the Lived Experience Engagement Advisory Panel

2023

February

Released ACT Government response to Counting the Costs: Sustainable funding for the ACT community service sector

2022

December

Release of the 2022-2024 Commissioning Roadmap via webinar with government, community, and health sector participants.

2022

June

Increase in community sector funding to meet increasing costs in 2022/23 Territory Budget.

2022

February

Release of Counting the Costs: Sustainable funding for the ACT community service sector

2022

Commissioning Annual Survey undertaken to gather perspectives on the transition to commissioning and the state of government and non-government relationships.

2021

Some commissioning activities placed on hold due to the COVID-19 pandemic lockdown.

2021

August

Commissioning Conversations –regular newsletter for commissioning participants is first published with a new dedicated commissioning website.

2021

August

Release of the ACT Approach to Commissioning and the 2021 Commissioning Roadmap via a webinar with government, community, and health sector participants.

2021

June

Release of the Strengthening Partnerships Commissioning for Social Impact Listening Report by Community Services Directorate. The report informs the approach which arose from engagement with the community and health sector.

2021

February

Release of Commissioning of Health Services in the Community Discussion Paper by ACT Health Directorate.

2020

September

First governance forum stood up to provide oversight of commissioning reform and ensure linkages with other projects, strategies, and priorities.

2020

Work on commissioning placed on hold due to the COVID-19 pandemic.

2019

October – November

Engagement with community and health sector via facilitated workshops and submissions to explore and refine the commissioning approach for the ACT.

2019

September

Release of Strengthening Partnerships – Commissioning for Social Impact Discussion Paper by Community Services Directorate

2018

ACT Government agreement to shift government and non-government human service delivery into a commissioning approach over the next decade.

2015

Commissioning trialled for A Step Up for Our Kids – One Step Can Make a Lifetime of Difference 2015-2020.

Page updated: 02 May 2025