Timings
We are getting ready to commission with further timings to be shared, this is where we are at:
-
Discover January to December 2022
We are assessing what we know already and preparing a Discover Paper which is informed by insights from the homelessness commissioning cycle.
-
Strategise December 2022 – April 2023
-
Design April – August 2023
-
Invest August 2023 – May 2024
-
Deliver May 2024 – onwards
Cycle: 1
Commissioner: Community Services Directorate
Status: Discover
We identify and document what we already know and what could be possible to explore through the commissioning cycle. In this phase we will:
- Undertake a discovery – what do we already know? What questions do we need to explore?
- Identify who could be involved in the commissioning cycle
- Plan the timings of the commissioning cycle through to delivery
- Plan engagement and collaboration activities and timings
- Establish the webpage to keep participants informed
Background
More than 22,000 veterans, people who have served in the Australian Defence Forces, call Canberra home.
Veterans have been identified as a vulnerable population group at risk of homelessness both nationally and through the commissioning cycle for homelessness services in the ACT.
While the risk factors that contribute to veteran homelessness are similar to others such as relationship breakdown, unemployment, mental ill-health and addiction, veterans and their families may face additional challenges in terms of their mental health and wellbeing.
Commissioning is our opportunity to understand the needs of veterans and their families and design services that ensure our veteran community can get the support they need.
Engagement and collaboration
The Commissioner (government) is getting ready to engage with organisations, peak bodies, and people with lived experience of to assess what is known about veteran homelessness within the ACT.
Engagement and collaboration will help assess community need and identify the service mix and service requirements to meet the need of Canberrans veteran community.
This commissioning cycle is tethered to and informed by the overarching commissioning cycle for homelessness in the ACT.
Contact us
To learn more about the process email Community Services Directorate email: CYFSP@act.gov.au
What we are looking at, listening to, and sharing
We are seeking insights, perspectives and experiences that help us understand:
- What service gaps you have identified
- What emerging needs you have identified
- How your organisation is providing services to veterans experiencing homelessness
- What are meaningful measures and indicators
- Lived experiences of people benefiting from the service
- How to develop better linkages and coordination across homelessness service delivery
Who is involved
We will be seeking insights, perspectives, and experiences from a wide range of people including those with lived experience, organisations delivering services and programs and peak bodies.
We will use your views to
- Innovate ways we can address the service or community need gaps impacting veterans
- Refine program outcomes in line with the ACT Wellbeing Framework
- Design and improve the service requirements or service mix for veterans
Related commissioning cycles
We are listening to, connecting with, and drawing from these related commissioning cycles:
Key links
We are referencing the following plans, strategies, and frameworks in this cycle:
Page updated: 28 Feb 2024
