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5124 0000

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Call Mental Health Triage on

1800 629 354

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6205 1065

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132 500


The Child and Youth Protection Services (CYPS) is responsible for child protection services, youth justice, targeted early intervention and prevention, and services supporting families to ensure that a continuum of service delivery responses are available to the ACT community.

What We Do at Bimberi

  • We operate with a focus on the best interests of children and young people
  • We employ a child and young person centred approach that values their capacity to participate in decision making that affects their lives
  • We will maintain a child and family - centred approach within a human rights framework, which recognises that everyone has the right to enjoy his or her human rights without distinction or discrimination of any kind
  • We respect dignity and celebrate diversity, and through this, we seek to assist people with their rights, choices, needs and aspirations throughout all stages of their lives
  • We acknowledge the importance of assisting children and young people in building and strengthening their family and community connections
  • We seek to work together with parents, community organisations and agencies concerned with the activities of children and young people
  • We maintain the balance of the needs of children and young people and the community’s right to a safe and secure environment
  • We value the importance of education and programs to assist children and young people to develop the skills to maximise their potential and to contribute in the community on their release
  • We are committed to service continuity and delivery of high quality services that facilitate the development of the personality, talents and mental and physical abilities of children and young people to their fullest potential
  • We demonstrate initiative, encourage innovation and embrace diversity in an environment of change and development
  • We are committed to building a strong, positive and professional organisational culture
  • We have a strong commitment to workplace development and to building a diverse and skilled team with high professional and ethical standards
  • We foster a culture of continuous improvement to support evidence-based, best practice in our delivery of services and rigour in our accountability for outcomes.

CYPS Services

  • Statutory care and protection services
  • Supervision of young people on community-based and custodial court orders.
  • Regulation and support of children’s services
  • Early intervention programs
  • Targeted support services and programs for children, young people, their families and those who care for them.
  • Fund and work in partnership with community organisations providing out of home care, family support services, children’s services and youth services.
  • Policy advice, development and implementation on care and protection, family support, youth issues, youth justice, early childhood issues and Aboriginal and Torres Strait Islander affairs.
  • Adoption services
  • Family group and youth conferencing
  • Participation programs for children and young people
  • Community recovery services
  • Integrated court services
  • Training and education opportunities for staff and the sector.

Our Clients

CYPS has a service delivery relationship with a large number of children, young people, their families and carers, many of whom are vulnerable and disadvantaged.

A number of children, young people and families have an involuntary relationship with us, that is they are required to engage with CYPS within the confines of Court Orders and under the statutory framework of the Children and Young People Act 2008External Link revised 2006. Many others choose to voluntarily engage with the Office to access our services.

CYPS supports our Minister in meeting government identified priorities and public accountability requirements.

Our Workforce

Bimberi Youth Workers supervise every aspect of a young offender’s life during their time in custody. They are responsible for the safety, security, care, wellbeing and developmental needs of young people in detention.

Bimberi Youth Workers are role models who encourage and motivate young people to turn their lives around for the better.

Bimberi Youth Workers can have a significant impact on how well a young person adapts to the community after release.

A Typical Bimberi Youth Worker will:

  • Model positive behaviour
  • Be alert and observant
  • Work effectively under pressure
  • Think calmly and clearly
  • Demonstrate strong communication skills
  • Prepare clear and accurate written reports
  • Use initiative
  • Be dependable and reliable
  • Accept responsibility
  • Follow directions
  • Work as part of a team

Organisational Chart

Training for Youth Workers

All new staff will undertake a comprehensive induction program of approximately seven weeks. On completion of this program, staff will receive credit towards the Certificate IV in Community Services.

Staff will be supported to enrol in the Certificate IV in Community Services and will be fully sponsored financially to attain this accreditation on completion of the Certificate.

Staff who successfully complete the Certificate IV may enrol in the Diploma of Community Services and will again be supported to attain this qualification. Staff will also have the opportunity to undertake university education through the generous CSD Studybank provisions.

Certificate IV Community Services (Full Financial Sponsorship)
Diploma Community Services (Full Financial Sponsorship)
University Degree (Studybank Support)

Employee Benefits

As an employee of the Child and Youth Protection Services (CYPS) you will enjoy a variety of benefits and flexible working conditions


Salary payments are paid fortnightly into your nominated Australian bank account, building society or credit union account.

Base salary rates are outlined in the ACT Public Service Enterprise/Collective AgreementsExternal Link, however you should expect to earn substantially more as all rosters include penalties.

Work Life Balance Initiatives

CYPS is striving to be an ‘employer of choice’. We have a number of work-life balance initiatives in place to assist employees with family responsibilities and other personal / lifestyle needs. In line with operational requirements and a mutual agreement with your Manager, the following opportunities may be available to you:

  • Mature Age Employment Strategy
  • Part time work or job share
  • Generous paid maternity and parental leave entitlements plus paid bonding leave
  • Paid Bonding leave
  • Purchased leave
  • Personal leave incorporating sick leave and leave to care for members of your family
  • Four (4) weeks Annual Leave each year. As a shiftworker, you will also receive you normal penalties whilst on Annual leave.
  • Long service leave after seven (7) years service
  • Christmas Shutdown for most staff, or days in lieu when you work during this period.

Child and Youth Protection Services also offers an employee assistance program to all employees, which is free, professional and confidential via our preferred service providers.

Salary Packaging

Child and Youth Protection Services provides employees with the ability to salary package a range of items including:

  • Leasing of new or used motor vehicles (conditions apply)
  • Laptop/notebook computers
  • Supplementary superannuation
  • Work related membership fees for professional associations, including annual subscriptions for work related journals, magazines and similar publications items (conditions apply)
  • Airline lounge memberships
  • Palm/pocket PCs and electronic diaries
  • Briefcases
  • Financial advice
  • Income protection insurance


You may or may not wish to contribute a percentage of your earnings to a superannuation fund of your choice.

In addition to your own personal contribution (if any) employers are required to contribute a minimum employer payment of 9% (based on a percentage of your earnings) for you into the fund of your choice. This is called an employer contribution.

If you choose to personally contribute 3% or more of your salary into a superannuation fund your employer (this agency) will contribute a further 1% into your fund bringing the overall employer contribution rate up to 10%.

Hours of Work

Youth workers and most other staff who work in Bimberi CYPS work a 38-hour week rostered across a 24-hour period. There also opportunities for part time and casual staff.

Collective Agreement

An employee collective agreement is a written agreement, made between the employer and the employees, which sets out terms and conditions of employment.

The Community Services Directorate (CSD) prescribes conditions of service, pay increases and other employment provisions over the next three years 2007-2010.

Continuing Professional Development and Study Opportunities

CSD is committed to providing professional development and study opportunities for all staff.

We provide you with a variety of learning and development opportunities through on-the job experience, secondment and acting opportunities and formal training. We encourage employees to be responsible in taking the initiative to develop their skills and broaden their experience.