In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500


Here you can find information and links which will assist you to find specific issue and general counselling services in the ACT.

Mental Health Crisis Triage External Link- Provides a crisis service for people with acute psychiatric illnes or distress.
Phone: 1800 629 354

CatholicCare External Link - provides a range of counselling and support services.

ANU Psychology Clinic External Link - is a research, training and treatment centre. Therapy is provided predominately by intern psychologists completing their postgraduate training in clinical psychology under the supervision of a senior clinical psychologist. Provides counselling and therapy for adults experiencing anxiety disorders, depression, grief and bereavement and stress related health conditions.

Calwell Mental Wellbeing Service External Link - provides specialist counselling services for individuals, couples and families.
Phone: 02 6291 4300

Cancer Council ACT Inc External Link - provides a telephone counselling service for people affected by cancer and their families and carers. They also offer facilitated support groups and volunteer peer assistance.
Helpline 13 11 20

Lifeline External Link - provides free, anonymous, confidential telephone counselling service for people under stress, in crisis, or with any problem.
Phone: 131 114 (24 Hrs)

Psychology Clinic University of Canberra External Link - provides professional and confidential clinical psychology services.

Salvation Army Social Services External Link - provides all social services without discrimination.

Victim Support ACT External Link - delivers the Victims Services Scheme for the ACT Government. Our services are free and confidential for victims who have experienced crime in the ACT.

Vietnam Veterans Counselling Service (VVCS) External Link - provides counselling for Australian and Allied Veterans from all conflicts and some family members, peacekeepers and their families and current serving ADF members. Counselling on post traumatic stress disorder and other problems, war or services related or not.
Phone: 1800 011 046 (24 hrs)

Victims of Crime Assistance League ACT Inc. (VOCAL)External Link - provides support, advocacy, free professional counselling and practical assistance. Will accept referral for victims of crime (not eligible for VSS) and their families. Provides court support, assistance with impact statements and applications for financial assistance.
Phone: 02 6295 9600 or email

The Compassionate Friends ACT and Queanbeyan External Link - self-help support group for bereaved parents, siblings and grandparents.

NALAG Centre for Loss and Grief (NSW) Inc. External Link - offers information and support on all issues of loss and grief.

SupportlinkExternal Link - provides an immediate response to people bereaved by suicide via its 24-hour crisis response telephone number. From there, those bereaved can receive face-to-face outreach service provided by a skilled Trauma Response Team and/or assistance in engaging other support services matched to their needs.
Phone: 0421 725 180

Red Nose External Link - Australia’s leading organisation dedicated to saving the lives of babies during pregnancy, infancy and childhood and support for families grieving the loss of their child.

Information Kit on Dealing with a Road DeathExternal Link - A resource for those left behind after road accident deaths, the site contains very useful PDFs on bereavement in general, as well as the coronial process.