In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000


Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call

131126

Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700

healthdirect

24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Resources and Publications


The following provides resources and publications.

Get out of here

ACT Public Service Domestic and family violence toolkit

The ACT Public Service recognises that workplaces have an important role to play in preventing and responding to domestic and family violence in our communities. The ACTPS Domestic and Family Violence Toolkit provides a range of guidance materials, for employees and managers, to support employees who are experiencing Domestic and Family Violence.

ACTPS Domestic and Family Violence Toolkit

Domestic Violence Prevention Council Extraordinary Meeting addressing the needs of children and young people impacted by family violence

In October 2018 the Domestic Violence Prevention Council release a report that outlines a number of recommendations arising from the Extraordinary Meeting held in April 2018. The meeting and report focuses on the needs of children and young people impacted by domestic and family violence including sexual violence.

DVPC Extraordinary Meeting Report 2018External Link

ACT Government Response to the Domestic Violence Prevention Council Report from the Extraordinary Meeting 2018

On Thursday 6 June 2019 the ACT Government delivered a response to the Domestic Violence Prevention Council Extraordinary Meeting addressing the needs of children and young people impacted by family violence, 2018.

The final report from this Extraordinary Meeting outlined that children and young people exposed to domestic and family violence are often ‘invisible’ in ACT service systems and the supports and services that provide a crucial response to adults do not adequately recognise children and young people as ‘clients in their own right’. The report made five recommendations on actions the ACT Government can take to ensure that children and young people are accorded equal status in consideration of domestic and family violence. The ACT Government has accepted all of these recommendations.

The ACT Government Response details the specific initiatives that will augment the existing family violence sector to be more responsive to the needs of children and young people impacted by this violence and ensure that responses expand and capture all members of the community.

The Office of the Coordinator-General for Family Safety has led the development of this whole of government response.

Government response ACT Government Response to the Domestic Violence Prevention Council Report from the Extraordinary Meeting 2018

ACT Implementation Plan for the National Fourth Action Plan to Reduce Violence against Women and their Children

On 27 November 2019 the ACT Government released a local implementation plan for the fourth and final action plan that delivers on the National Plan to Reduce Violence against Women and their Children 2010-22.

The ACT Implementation Plan outlines how ACT Government will deliver on national priorities in the ACT, which includes:

  • prevention
  • supports for Aboriginal and Torres Strait Islander women and families
  • responses to diverse lived experience of women and children
  • responses to sexual violence and harassment
  • improving service system responses

Many of our current ACT initiatives and funded commitments align with national priorities, such as the ACT Domestic and Family Violence Training Strategy, the Family Safety Hub and working with Aboriginal and Torres Strait Islander community to create family-centred and community-led responses.

However, the implementation plan is only part of the work we need to do in the ACT to better respond to domestic and family violence and to promote a culture of gender equality in our workplaces, schools, and all community settings.

As new initiatives and priorities emerge, our implementation plan will be refreshed to reflect the needs of the ACT Community.

ACT Implementation Plan for the National Fourth Action Plan

Fourth Action Plan of the National Plan to Reduce Violence against Women and their Children 2010-2022External Link

Budget update 2019-20

The Safer Families package was an historic investment in the 2016-17 budget of over $21 million. That same year, the $30 Safer Families Levy was introduced as part of our community-wide contribution to tackle family and domestic violence and importantly to provide an ongoing revenue base to fund long-term system reform and service improvements.

2019 is the fourth year of implementing the first phase of Safer Families commitments that were originally funded in 2016.

Factsheet