In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Why we need it

Change for the better

Research shows domestic and family violence services in the ACT are not meeting many people’s needs. Responses are often crisis-driven, focused on the justice system and oriented towards family separation. This creates fear among many communities. We need to improve people’s experiences when seeking help and achieving safety.

People affected by violence are most likely to confide in a person they trust, so it’s important these trusted people respond in the right way. We need to build services that work for everyone, reach people who are isolated and feel alone, and help children who have experienced trauma. Some people need tailored responses, including:

Linking all these people to the right supports before the violence starts can be life changing. With community input, the Family Safety Hub is exploring what we can do better and earlier to provide the right responses to people, when they need it.

Watch this short video why we need the Family Safety HubExternal Link

Find out more about how the Family Safety Hub came about.

What’s happening now?

The Family Safety Hub has completed challenges related to two priority topics. Read about what is happening now.