What we have learnt


Community insights shaped the role of the Family Safety Hub

People who have experienced violence are telling us their stories. Through our research we have learnt that:

The variety of insights gathered during the co-design of the Family Safety Hub prompted the ACT Government to think differently about the role for a Hub in the ACT. It became clear that we don’t need a new service or ‘front door’ to improve access. Instead, we need a broad range of systemic reforms, requiring a new way of working. The problems and insights highlighted through the Hub will present us with a roadmap for whole-of-system change.

Insights reports

Find out more about the views of frontline workers in the First Insights Report [PDF 2.6MB] [PowerPoint 2.7MB]

Find out more about the views of people with lived experience of domestic and family violence in the Second Insights Report [PDF 1.9MB] [PowerPoint 12MB]

What’s the latest?

The community sector generated nearly 60 ideas for the Hub’s first challenge topic: prevention and early intervention for pregnant women and new parents.