In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000


Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call

131126

Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700

healthdirect

24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

NDIS Safeguards


Specialist Disability Services
NDIS Quality and Safeguards
Inquiries

Links and Useful Information

Specialist Disability Services

Safeguards and quality assurance frameworks that currently exist to protect people in the ACT sit under the ACT Disability Services Act 1991External Link and related instruments. This Act applies to all specialist disability service providers in the ACT.

In the ACT these safeguards include:

From 01 July 2019 oversight for quality and safeguards for all NDIS registered providers in the ACT will fall under the jurisdiction of the NDIS Quality and Safeguards Commission (the Commission). Refer to the NDIS Quality and Safeguards Agreement section below.

Previously and ongoing from 01 July 2019 oversight for all non-NDIS registered Specialist Disability Service providers will remain under the jurisdiction of the Human Services Registrar (HSR), please refer to the Compliance Fact Sheet. The HSR is responsible for the administering the Disability Services Act 1991External Link and related instruments. It also regulates the sector to ensure compliance with standards established under law, including:

NDIS Quality and Safeguards Agreement

From 1 July 2019, all disability service providers registered to deliver supports under the NDIS will be overseen by the NDIS Quality and Safeguards Commission.

Quality and safeguards matters that occurred prior to 01 July 2019 will remain under the jurisdiction of the ACT government. The ACT government and the Commission will continue to liaise and process outcomes of these matters.

You can find more information and resources on the NDIS Quality and Safeguards CommissionExternal Link or you can call them on 1800 035 544.

For further information on changes to regulatory oversight follow the link to the Commission’s Fact Sheet: Then and now for Providers in the ACT.External Link

Inquiries

Specialist Disability Service providers, defined under the Disability Services ACT 1991 as “Subsection 4(1) of the Disability Services Act 1991 states that a specialist disability service is firstly a service that is provided specifically for people with a disability and secondly that it is a type declared by the Minister under subsection 4(2). TheDisability Services (Specialist Disability Service Types) Declaration 2014 (No 1) establishes the specific types of services that are declared to be specialist disability services under the Act.” are required to comply with:

If you require further clarification, please contact our office on quality@act.gov.au or on 02 6207 5474.

Alternatively, if you are an NDIS registered provider you can find more information and resources on the NDIS Quality and Safeguards Commission website at www.ndiscommission.gov.auExternal Link or you can call the NDIS Commission on 1800 035 544.