In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Client Feedback Form

Compliments and Complaints

Feedback Form

We welcome feedback when:

  • We have done something well;
  • We have made a mistake;
  • We have treated you badly or unfairly;
  • We have made a wrong decision; or
  • We can do something better or differently.

We recognise that at times we may not meet your expectations. You are welcome to raise a concern about the Directorate through our complaints management process.

If you have feedback, please let us know by completing this form and sending it to:

Quality, Complaints and Regulation
ACT Community Services Directorate
GPO Box 158

Or email :

Alternatively you can submit compliments or complaints via our online feedback form.

What would you like to happen now?

Please provide details of the matter (if insufficient space above)




Contact phone numbers