In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Public Interest Disclosure Procedures

Public Interest Disclosure Brochure [PDF 134KB] [Word 220KB]
Public Interest Disclosure Guidelines and Procedures [PDF 197KB] [Word 197KB]

The Public Interest Disclosure Act 2012 (PID Act) sets out legal requirements for addressing disclosures of information that are accepted as public interest disclosures*.

The Public Interest Disclosure Guidelines 2017 (the Guidelines) are made by the Public Sector Standards Commissioner (the Commissioner) under the authority of the PID Act, as a notifiable instrument* (Notifiable Instrument Nl2017-290).

The Guidelines provide instruction and guidance on the practical application of the provisions contained in the PID Act.

Section 33 of the PID Act requires the Head of a Public Sector Entity (a Directorate is a 'Public Sector Entity' and a Director-General is a 'Head of a Public Sector Entity' for the purposes of the PID Act) to make procedures for dealing with public interest disclosures (PIDs) within the Entity.

Section 33 also requires the Head of a Public Sector Entity to obtain the Commissioner's approval of such PID procedures.

Section 3.2 of the Guidelines provides that Public Sector Entities may adopt the Guidelines made by the Commissioner (as amended from time to time) and apply them as their PID procedures, subject to naming the Entity's disclosure officers, publishing a statement that the Entity has adopted the Commissioner's Guidelines and providing the Commissioner with a copy of that statement for approval.

This notice is the Community Services Directorate's statement that it adopts the Public Interest Disclosure Guidelines 2017 (as amended from time to time) as its PID procedures, without amendment or addition by the Community Services Directorate.

It is acknowledged in making this statement that any changes made to the Guidelines bythe Commissioner, will automatically be adopted by the Community Services Directorate.

* The PID Act and the Guidelines are accessible on the ACT Legislation RegisterExternal Link respectively.

By virtue of Section 11(1) of the PID Act, a Director-General is automatically a 'disclosure officer' for the purposes of that Act. In addition, the following officers in the Community Services Directorate have been declared as designated disclosure officers under Section 11(2} of the PID Act (refer Notifiable Instrument Nl2016-150}:

  • the Deputy Director-General
  • the Executive Director, Corporate Services
  • the Director, People Management
  • the CSD Executive holding the position as Senior Executive Responsible for Business Integrity Risk (SERBIR).

This statement has affect from the date of signing and replaces all previous PID procedures for the Community Services Directorate.

Michael De'Ath

8 February 2018