In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500


The following is a list of publications from across the Community Services Directorate.

Further information can be sought by emailing the directorate at

Corporate Aboriginal and Torres Strait Islander

Agreement 2015-18

The Aboriginal and Torres Strait Islander Agreement 2015-18 sets out the commitment of the ACT Government and the ACT Aboriginal and Torres Strait Islander Elected Body to work together to recognise and respond to the needs of Aboriginal and Torres Strait Islander people living in the ACT and surrounding region and their communities.

A key community theme identified by the community for action through the Agreement was ‘Strong Families’ and this was supported by the final stakeholder consultations. The Agreement sets out the ACT Government’s commitment to work with Aboriginal and Torres Strait Islander Canberrans to improve the delivery of health, housing, economic and social services.

The Agreement includes a Statement of Commitment to Reconciliation, ACT Relationship Principles and ACT Key Focus Areas. The focus areas for action are:

  • cultural identity
  • healthy mind, healthy body
  • feeling safe
  • connecting the community
  • education
  • employment and economic independence;and
  • leadership

The Agreement is part of an ongoing process which will include an implementation plan.


Questions about legal matters

  • Aboriginal Legal Service 6249 8488
  • Legal Aid 6243 3411
  • Youth Law Centre 6173 5410
  • Child and Youth Protection Service 13 34 27

Questions about court date and time

  • Children's Court Registry 6207 1746
  • After-hours Bail Service 1300 556 729 (weekdays 5pm to 2am; weekends and public holidays 4pm to 2am).

Working together for kids

Australian Early Development Census

A Picture of ACT's Children and Young People

ACT Children's Plan

Keeping Children and Young People Safe
Children and Young People Commitment
Youth Justice Victims Register

Child and Family Centres

Below are a number of links to publications relevant to families with young children and to the work of the Child and Family Centres.

ACT Children and Young People's Commitment 2015-2025
A Picture of ACT's Children and Young People 2015External Link
A Picture of ACT’s Children and Young People - 2014 (PDF)External Link
2012 Australian Early Development Index - Results for the ACT (PDF) External Link
ACT Children’s Plan 2010-2014 (PDF) External Link
ACT Children's Plan 2010-2014 Final Report [PDF KB] External Link[Word MB]External Link
On My First Day - A message about starting school from kindergarten and year one students (PDF) External Link

Another useful resource for parents and carers of children and young people is ParentLink. Through the provision of a wide range of parenting resources and guides, ParentLink aims to provide information based on the latest research and promote the importance of effective parenting practices.

For more information and to access ParentLink’s parenting guides, please see the ParentLink website External Link.

Disability Families Housing Multicultural Safer Families Seniors, Community and Veterans Women Youth