In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500


The following is a list of publications from across the Community Services Directorate.

Further information can be sought by emailing the directorate at

Corporate Aboriginal and Torres Strait Islander

Agreement 2015-18

The Aboriginal and Torres Strait Islander Agreement 2015-18 sets out the commitment of the ACT Government and the ACT Aboriginal and Torres Strait Islander Elected Body to work together to recognise and respond to the needs of Aboriginal and Torres Strait Islander people living in the ACT and surrounding region and their communities.

A key community theme identified by the community for action through the Agreement was ‘Strong Families’ and this was supported by the final stakeholder consultations. The Agreement sets out the ACT Government’s commitment to work with Aboriginal and Torres Strait Islander Canberrans to improve the delivery of health, housing, economic and social services.

The Agreement includes a Statement of Commitment to Reconciliation, ACT Relationship Principles and ACT Key Focus Areas. The focus areas for action are:

  • cultural identity
  • healthy mind, healthy body
  • feeling safe
  • connecting the community
  • education
  • employment and economic independence;and
  • leadership

The Agreement is part of an ongoing process which will include an implementation plan.


Questions about legal matters

  • Aboriginal Legal Service 6249 8488
  • Legal Aid 6243 3411
  • Youth Law Centre 6173 5410
  • Child and Youth Protection Service 13 34 27

Questions about court date and time

  • Children's Court Registry 6207 1746
  • After-hours Bail Service 1300 556 729 (weekdays 5pm to 2am; weekends and public holidays 4pm to 2am).

A Step Up for our Kids Snapshot Report

The operational data in the Snapshot Report is point in time data that provides an indication of the service demand and the capacity of the system to respond to this demand, in addition to throughput data.  It is important to note that the Snapshot Report uses operational data which may change between reporting periods due to continuous entry of data and improvements made to data over time. The most recent report should be used as the most updated data.
A Step Up for Our Kids Snapshot Report

Child and Youth Protection Service (CYPS) publications

Publications specific to the Child and Youth Protection Service can be found on the children and families publications and policies webpage.

Young People's Commitment

Therapeutic resources – Informing your care

Learn about the importance of therapeutic care and how you can support children and young people who have experienced trauma, as well as support yourself as their parent or carer. Our therapeutic resources are grounded in research and provide you information and practical tips you can start using today. Access them at Therapeutic resources.

Australian Early Development Census

A Picture of ACT's Children and Young People

ACT Children's Plan

Youth Justice Victims Register

Child and Family Centres

On My First Day at School

View more publications from the children and families area.


Through the provision of a wide range of parenting resources and guides, ParentLink aims to provide information based on the latest research and promote the importance of effective parenting practices.

For more information and to access ParentLink’s parenting guides, please see the ParentLink website External Link.

Disability Families
Housing Multicultural Safer Families Seniors, Community and Veterans Women Youth