In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Youth Justice Victims Register

Supporting Victims of Crime

The purpose of the Youth Justice Victims Register (the register) is to provide registered victims with information about a sentenced young offender and the administration of their sentence. The register records the names and contact details of victims who have asked to be registered in order to receive information about a sentenced young offender. A young offender is a person who has been convicted or found guilty of an offence by a Court and was under 18 years when the offence was committed.

Why have a Victims Register?

The register recognises the rights of victims of crime. Victims can feel better supported to manage their own experience by knowing what happens to a young offender and that they are taking responsibility for their crime. Information kept on the register is used for contacting and informing the registered victim about a sentenced young offender.

Who can Register?

A person can be placed on the register if they:

  • have suffered harm because of an offence. Harm includes physical injury, mental injury or emotional suffering (including grief), pregnancy, economic loss or substantial impairment of rights accorded by law
  • were financially or psychologically dependent on a victim immediately before that person died as a result of a criminal act committed against them by a young offender
  • have been nominated by the victim to act on their behalf.

If a request for registration on the victims register is received and does not meet the above criteria, the request may be declined. In these circumstances the applicant will be contacted and advised, as well as welcomed to submit a revised request for registration if further information can be provided.

Who cannot Register?

A person cannot be placed on the register if they are:

  • not directly involved in the offence for which the young offender is sentenced
  • a witness or bystander who was not caused harm as a result of the offence
  • a member of the victim’s family (unless registered as the victim’s representative or the victim has died)
  • an unrelated individual.

Can Someone else Register on Behalf of the Victim?

Yes. A person with parental responsibility or legal guardianship of a victim who is a child or young person under 15 years can apply to register the victim’s details and receive information in relation to the sentenced young offender on behalf of the victim.

In some circumstances, there may be need for a further request for registration on the register once a victim with representation has turned 15 years and would like to receive information directly or in addition to their representative.

Is there a Time Limit or Period on a Victim’s Registration?

There is no time limit regarding a victim’s right to request registration on the register. A victim is able to request registration at any time during the period the young offender is serving a sentence for an offence relating to the victim. However, registration on the register is effective until the completion of the sentence imposed on the young offender.

What Information can a Registered Victim Receive?

A registered victim of a young offender, or person acting on their behalf, may only receive information about the young offender who has been sentenced for a crime against the victim.

Following approval of registration, a registered victim can receive information about:

  • the type of sentence the young offender is subject to, including any combination sentence
  • the conditions of the sentence
  • the length of the sentence including dates of imprisonment and release
  • the name of the place of detention or correctional centre the young offender will be detained in or transferred to
  • the nature of supervision of the young offender and any programs they are participating in as a condition of their sentence
  • any changes in the conditions of the sentence, e.g. a transfer to another state
  • the escape, death or, any other exceptional event relating to the young offender provided disclosure is considered appropriate.

Further contact with victims may only occur where there is a change in circumstances for the young offender. However, registered victims are encouraged to make contact with the register administrator where there is a change in circumstances that is relevant.

The information a registered victim can receive will depend on the nature of the offence:

  • non-personal violence offence - a registered victim may be provided with non-identifiable information about the young offender
  • personal violence offence - a registered victim may be provided with identifying information about the young offender.

A registered victim cannot receive information about:

  • any unrelated sentence imposed on the young offender
  • any sentence after the completion of the sentence for the offence/s committed against the victim
  • a young offender’s prior criminal history
  • the young offender’s identity, unless they are the victim of a personal violence offence.

Privacy and Management of the Victims Register

There are safeguards in place to protect registered victims. Information provided by victims is treated with confidence. A young offender will not be informed of a victim’s registration. Information about a victim can only be shared under the Crimes (Sentencing) Act 2005.

The victims register is managed by authorised staff in the Community Services Directorate in accordance with confidentiality provisions in the Children and Young People Act 2008, the Health Records (Privacy and Access) Act 1977 and the Information Privacy Act (ACT) 2014. Further information about the Directorate’s privacy policy is available online.

Registered victims must also treat the information received about a young offender from the register confidentially and not disclose it for public dissemination. It is acknowledged that registered victims may need to share the information they receive with family, close friends or other service providers. In these circumstances, registered victims should ensure that any other person to whom the information is disclosed is made aware of the confidential nature of the information.

How to Register

Complete the registration form and:

  • Post to: ACT Youth Justice Victims Register Administrator

Registration form [PDF KB] [Word]

Child and Youth Protection Services
Community Services Directorate
GPO Box 158
Canberra ACT 2601

For more information about the register, please call register administrator on (02) 6205 9490.