In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Carer Handbook

The 'Go-To Resource' for Kinship and Foster Carers in the ACT

Carers Handbook [PDF 6.5MBCarer Candbook

Kinship and foster carers play a very important role in helping Canberra children grow up safe, strong and connected. With such an important role, comes a lot of information.

Child and Youth Protection Services (CYPS), in partnership with ACT Together and input from carer advocacy groups like Carers ACT, have developed the Carer Handbook as the go-to resource for kinship and foster carers in the ACT.

The handbook provides valuable information to help approved carers, who are looking after a child in the care of the Director-General, be informed about their role and responsibilities, and where they can go for help and support.

The Carer Handbook is very comprehensive and designed to be a one-stop reference guide to answer carer questions when they come up. You can access the various sections by selecting the relevant topic below, or from any page within the handbook by using the navigation links on the left of the screen. You can also download a PDF version.

On behalf of our community, thank you to all our dedicated kinship and foster carers for taking on this role. We hope you find the Carer Handbook a valuable resource.

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