In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Reportable Conduct Scheme

The ACT Reportable Conduct Scheme is an employment-based child protection measure designed to ensure that allegations of abuse and misconduct by employees against are identified, reported and acted on appropriately by their organisation. For purposes of the ACT Reportable Conduct Scheme, a child is classified as a person under 18 years old.

Under the scheme, employers and organisations considered ‘designated entities’ are required to report allegations, offences or convictions relating to child abuse or child-related misconduct by an employee to the ACT Ombudsman.

The scheme was developed in response to the Royal Commission into Institutional Responses into Child Sexual Abuse and mirrors the NSW system, which has proven to be an effective and successful model.

For more information on the Reportable Conduct Scheme, including what constitutes reportable conduct, which organisations are classified as designated entities and individuals who are considered employees under the scheme, please see the ACT Ombudsman’s websiteExternal Link

Requesting Reportable Conduct Information

If you are the head of a designated entity or an authorised delegate, you may request reportable conduct information from Community Services Directorate. Please complete the Request for reportable conduct information form and send it to

Request for reportable conduct information form [PDF] [Word]

Information sheet: Requesting and receiving reportable conduct information [PDF 220KB] [Word 692KB]

Information sheet: Telling us about a reportable conduct allegation [PDF 191KB] [Word 692KB]

Safeguarding Children is Everyone's Responsibility Banner