Child and Family Centres

The early years of a child’s life sets the foundation for their future health, development and learning. The Child and Family Centres are a one-stop-shop for supporting families during this important time.

The Centres are staffed by highly skilled, experienced and qualified practitioners with social work, psychology, specialised nursing or other health, welfare and education qualifications. The staff at the Centres work to deliver a range of support programs and services to assist parents and young children (pre-birth to 8 years; however selected services can be offered to children up to 12 years of age).

Child and Family Centres provide services for families with young children in the Gungahlin, Tuggeranong and West Belconnen communities. At the Centres we can assist you with information, support and services for all members of your family. The Centres provide a range of universal, targeted and tailored services based on the needs of children and their families, with a strong emphasis on providing outreach services in homes, schools and the community.

Child and Family Centres:

  • Positively influence the developmental pathways and life trajectory of children
  • Build capacity and resiliency of families to support their children
  • Strengthen the linkages and connections of families to supportive communities

Through the provision of high quality programs and services, the Child and Family Centres work toward fulfilling the ACT Government’s vision for Canberra as a place where all people reach their potential, make a contribution and share the benefits of an inclusive community (Canberra Social Plan, 2011).

The Child and Family Centres also aim to:

  • Increase social connectedness
  • Improve relationships between families, carers and children
  • Increase involvement and engagement with ‘hard to reach’ populations
  • Increase the capacity of parents to identify and respond to the needs of their children
  • Strengthen the service systems response to children and families by promoting a collaborative approach to interventions
  • Reduce escalation of children and families to tertiary Child Protection and Mental Health services

Parents are invited to visit their local Child and Family Centre, chat with a trained professional about parenting, ask questions and get information. This service is free, no appointment is necessary and can lead to ongoing, one-to-one support with a child and family worker.

Staff are available to speak with parents and service providers about a range of issues including:

  • General parenting
  • Adjusting to being a parent
  • Family relationship issues
  • Your child’s behaviour