In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Stepping up for Birth Parents

A key aim of A Step Up for Our Kids is to provide support within families to prevent children from entering care, or return them home as soon as it is safe to do so. A range of brand new services will be available for parents who are willing to care for their child and need help to develop their parenting life skills to do so. Supports will be provided so that parents can make changes to be able to care for their children. Some of these key changes include:

An Information Sheet on A Step Up for Our Kids for Birth Parents is available to provide further information.

Birth Family Advocacy Support Service

The Australian Red Cross will provide independent advocacy support services to families engaged with child protection, with children at risk of entering, or who have entered the care system. This service will provide support, information and advice to empower families to effectively, and in an informed way, participate in the child protection process. For more information, please contact the Australian Red Cross at or call (02) 6234 7600.