In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Foster carers are a crucial part of the care and protection system for children in the ACT. They provide nurturing environments for our most vulnerable children. Caring for children who are unable to live at home is an enormously important contribution to the community.

Following from the introduction of the Children & Young People Act 2008, reform in the area of out of home care now means that the non-government sector is responsible for the delivery of all foster care programs in the ACT.

Although Child and Youth Protection Services no longer delivers foster care services directly, it continues to play a pivital role in establishing stable arrangements and overall care plans for children in care and for monitoring the overall quality of the care system. As a quality control mechanism, contracts entered into by out of home care agencies with Child and Youth Protection Services for the provision of out-of home care are now governed by a set of Out of Home Care standards.

Foster carers are central to the provision of out of home care. The Act specifically anticipates that the Director-General will enter into agreements with carers to carry out parental responsibility for the Director-General. When this occurs, the out of home care agencies take responsibility for supporting carers to make any practical arrangements that are needed for the child. These might include; providing transport to contact, arranging dental and medical appointments. The roles and responsibilities of the Child and Youth Protection Services and agencies will depend on the existence and nature of any court orders made by the Children's Court.

Foster Care Agencies

ACT Together
Phone: 1300 WE FOSTER or 1300 933 67837

Child and Youth Protection Services (CYPS)

CYPS North Region
Phone: (02) 6207 1069
Fax: (02) 6207 1020

CYPS South Region
Phone: (02) 6207 1466
Fax: (02) 6205 5684

Adoptions, Permanent Care and Post Order Support
Phone: (02) 6207 1069
Fax: (02) 6207 1020

CYPS Intake
Phone: (02) 6207 6956
Phone: 1300 556 729 (General Public)
Phone: 1300 556 728 (Mandated Reports)
fax: (02) 6205 0648 (General)
Fax: (02) 6205 0641 (Mandated Reports)


Carer Liaison Officer
Phone: (02) 6205 8357

Current Residential Care Agencies
(not foster care)

Premier Youthworks
Phone: 02 6242 0489
Fax: 02 6242 6132