In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Aboriginal and Torres Strait Islanders

Helpful information for Aboriginal and Torres Strait Islander people

A key aim of A Step Up for Our Kids is to provide support within families to prevent children from entering care, or return them home as soon as it is safe to do so. A range of services are available for parents who need help to develop their parenting life skills to do so. These services have a specific focus on Aboriginal and Torres Strait Islander families with a view to specifically reducing Aboriginal and Torres Strait Islander children coming into care.Children's artwork

A priority in the design of services is that they are inclusive of Aboriginal and Torres Strait Islander families, appreciate family and community relationships and networks, and are appropriate, accessible and culturally safe.

Some of the key changes include:

Birth Family Advocacy Support Service

The Australian Red Cross provide independent advocacy support services to families engaged with child protection, with children at risk of entering, or who have entered the care system. The service provides support, information and advice to empower families to effectively, and in an informed way, participate in the child protection process. For more information, please contact the Australian Red Cross at or call (02) 6234 7600.