In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000


Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call

131126

Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700

healthdirect

24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Indicator 45 Children and young people living in neighbourhoods with good parks, playground and play spaces


Children and Young People Living in Neighbourhoods with Good Parks, Playground and Play Spaces


Indicator description

Measure of the levels of satisfaction with parks and play spaces across the ACT.

What do we measure?

Overall satisfaction rate with children' play equipment being well maintained and with the management of town and district parks.

Why is this important?

Children need access to a variety of quality public play spaces that encourage exploration of the self and the environment. Through creative, physical, social and cognitive play children begin to understand their world and develop skills necessary for adulthood. Through exploration of their environments, children learn about themselves and the complex world in which they live.80

Policy Context

Consistent with the Transport Canberra and City Services (TCCS) Strategic Plan 2017-2020, TCCS aims to strive for continuous improvement in the provision and maintenance of parks and play spaces and in doing so will collaborate with customers, industry and stakeholders to better understand their needs.

As part of the Better Suburbs Program, TCCS deliberates with the ACT community through citizens' forums to develop a deeper understanding of community priorities to inform the future delivery and ongoing maintenance of parks and play spaces.

TCCS's Better Suburbs Program was initiated in late 2017 to determine the community's priorities for the future delivery of city infrastructure services, including parks and playgrounds/play spaces. Under the program, TCCS engaged with the community through a series of citizen's forums which were held in July to September 2018. A significant amount of time was dedicated to a discussion about the provision and maintenance of playgrounds/play spaces and the outcomes of this discussion have informed the Better Suburbs Statement and TCCS's future works program.

More information about the Better Suburbs Program, including the Better Suburbs Statement and how the ACT community rated the provision of infrastructure and services, is available at www.yoursay.act.gov.au/BetterSuburbs

How is the ACT Progressing?

Source: TCCS Market Attitude Research Service Survey 2018.

Note Play equipment includes playgrounds and natural play spaces. Survey scores based on responses from adults/carers.

Since 2010, the community survey results have consistently achieved a high relative importance and satisfaction result for the provision and maintenance of playgrounds with satisfaction scores ranging between 79 per cent and 97 per cent.

In 2018, the results of a random telephone survey (TCCS Market Attitude Research Service Survey) with a sample size of 1,200 people indicated that the satisfaction rate with children's play equipment being well maintained was 79.0 per cent.

Source: TCCS Market Attitude Research Service Survey 2018.

note Survey scores were based on responses from adults/carers.

Since 2011, customer satisfaction with the management of town and district parks has scored between 87.0 per cent and 97.0 per cent.

In 2018, the results of a random telephone survey (TCCS Market Attitude Research Service Survey) with a sample size of 1,200 people indicated that the satisfaction rate with town and district parks was 88.0 per cent.

80 ACT Government 2016, A Picture of ACT’s Children and Young People 2016