In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000


Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call

131126

Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700

healthdirect

24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Indicator 41 Child abuse re-substantiation rate within 12 months


Child Abuse Re-substantiation Rate within 12 Months


Indicator description

The proportion of children subject of a substantiated Child Protection Report in the previous year to date also the subject of a subsequent substantiated Child Protection Report within 12 months of the first substantiation.

What do we measure?

Under section 366 of the Children and Young People Act 2008, Child and Youth Protection Services (CYPS)may investigate (appraise) a Child Protection Report. An appraised report is substantiated when the matter reported meets the criteria as set out in sections 342 and 343 of the Children and Young People Act 2008.

Why is this important?

Children have a right to live in an abuse free environment. They are more likely to have enhanced health and wellbeing outcomes when they grow up in nurturing and supportive home environments. The immediate and later outcomes for children who have experienced abuse or neglect are often poor, compared to those of children raised in supportive and secure environments.

Policy Context

In the ACT, Child and Youth Protection Services have a legislative responsibility under the Children and Young People Act 2008 to facilitate and coordinate services that protect children and young people believed to be at risk of harm. This involves assessing risk and working with families and other professionals to resolve issues that compromise the safety and wellbeing of children and young people.

The ACT Government has made a significant investment in prevention and early intervention for children and families through A Step Up for Our Kids - One Step Can Make a Lifetime of Difference (Out of Home Care Strategy 2015-2020).72 Services funded under A Step Up For Our Kids includes intensive live in and in home support that focuses on preserving children at home, or restoring them safely back to their families.

How is the ACT Progressing?

Source: CYPS Child Protection Annual Report Datasets.

The data demonstrates that although the proportion of re-substantiations fluctuated over the last five years, it decreased to 16 per cent in 2016-17 from 27 per cent in 2015-16. The 2016-17 result is the lowest reported result since 2009-10.

72 ACT Government 2015, A Step Up for Our Kids —One Step Can Make a Lifetime of Difference (Out of Home Care Strategy 2015–2020)