In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000


Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call

131126

Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700

healthdirect

24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Accessibility


The ACT Government is committed to making its online information accessible and usable to as many people as possible, regardless of ability or technology. Meeting web accessibility guidelines and standards is an ongoing process that we are regularly working to improve.

This website aims to conform to Level AA of the Web Content Accessibility Guidelines, version 2.0 (WCAG 2.0). These guidelines were developed by the World Wide Web Consortium (W3C) and explain how to make web content more accessible for all users, including those with disabilities.

Exceptions

While accessibility is very important to us, we cannot always control the accessibility of online content outside of our domain that may appear within our website - for example, embedded social media widgets.

Documents

The ACT Government endeavours to publish documents in HTML format or multiple formats optimised for accessibility. However, this is not always possible for some document types - for example, scanned documents and submissions produced by third parties, or documents containing complex data tables.

Contact

For assistance in accessing content on this website, or to provide feedback, please contact us or phone 13 22 81. Wherever possible, we will do our best to fix the problem or provide the information in an alternative format to suit the needs of individual users.

How to use the 'Listen' function

How to use Readspeaker's Listen Function

ReadSpeaker allows the text on the website to be read out loud to you. It provides you assistance if you have trouble reading text online. By having the text read out loud to you, you can understand the information on the website more easily. This makes the content more accessible and the website more pleasant to visit. As a user you don’t have to download anything.

How does it work?

Listen to the main content

You simply click on the Text to Speech icon in the side panel of the page, and the Listen button will appear, and you can click to listen to the webpage's content:
Screenshot of listen button

An audio player appears (see image below) and ReadSpeaker starts reading the text of the webpage out loud.
Screenshot of the control panel

In the player you can:

  • Pause/restart the reading
  • Stop the reading
  • Use the progress bar to navigate in the audio
  • Adjust the volume
  • Click the settings icon to adjust the behavior of the service
  • Click the download icon to download the audio file
  • Close the player

You can use tab/shift+tab to navigate inside the player and press enter to activate a certain button or link.

Listen to selected text

You can select a part of the text that you want to listen to and then press the pop-up Listen button that appears next to the mouse pointer. When you click the pop-up Listen button, an audio player appears (see the image below) and ReadSpeaker starts reading the text you have selected.
Screenshot of pop-up player

Settings

In the settings menu, you can:

  • Choose whether you want to have the text highlighted while read
  • Choose whether you want the text highlighted on a word and sentence basis, sentence only, or word only
  • Choose style and colors for the highlighting
  • Choose whether to display the current sentence at the bottom of the page, with a larger font size and simultaneous text highlighting
  • Choose whether you want the reading speed to be slow, medium, or fast
  • Choose whether you want the page to scroll automatically to follow the highlighted text
  • Choose whether you want the pop-up Listen button to be shown when text is selected
  • Restore all settings to original defaults

You can also listen to the settings by clicking the Listen button at the top right of the Settings menu.

Screenshot of the settings page

Please visit ReadSpeaker's website for more information about online text to speech.

Interpreting Services

The ACT Government is committed to ensuring that all Canberra residents, regardless of their background, have equal access to its programs and services. It is ACT Government policy to use professional interpreters when speaking with people who have difficulty communicating in English.

You are entitled to an interpreter free of charge when dealing with an ACT Government directorate or agency (such as schools, hospitals and Shopfronts).

Simply ask the staff member you are dealing with to arrange an interpreter.

Arabic: 13 14 50: إذا  كنت  بحاجة  إلى  مترجم  إتصل  بالرقم

Chinese: 如果您需要翻譯,請致電: 13 14 50

Croatian: Ako trebate tumača, nazovite: 13 14 50

English: If you need a translator, call 13 14 50

Greek: Αν χρειάζεστε διερμηνέα, τηλεφωνήστε: 13 14 50

Italian: Se hai bisogno di un interprete, chiamate: 13 14 50

Maltese: Jekk għandek bżonn ta 'interpretu, sejħa: 13 14 50

Persian: اگر شما لازم است, فراخوان 450 131

Polish: Jeśli potrzebujesz tłumacza, zadzwoń: 13 14 50

Portuguese: Se você precisar de um intérprete, ligue para: 13 14 50

Serbian: Ако треба тумача, назовите: 13 14 50

Spanish: Si usted necesita un intérprete, llame al: 13 14 50

Turkish: Eğer bir tercümana ihtiyacınız Arama: 13 14 50

Vietnamese: Nếu bạn cần một thông dịch viên, xin gọi: 13 14 50

Translating and and Interpreting Service 131 450. Canberra and District - 24 hours a day , seven days a week