Community Services Directorate Annual Report 2017-18

Acknowledgement of Country

The ACT Government acknowledges the Ngunnawal people as traditional custodians of the Canberra region and that the region is also an important meeting place and significant to other Aboriginal groups. The ACT Government respects the continuing culture and the contribution that Aboriginal and Torres Strait Islander peoples make to the life of this city and surrounding region.

ISSN 2206–9968 (print)

ISSN 2206–9976 (online)

© Australian Capital Territory, Canberra 2018

This work is subject to copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from the Territory Records Office, GPO Box 158 Canberra ACT 2601.

Enquiries about this publication should be directed to:

Senior Manager
Organisational Governance
Community Services Directorate

11 Moore Street, Canberra City ACT 2601
GPO Box 158 Canberra City ACT 2601

Phone: +61 2 6205 0469

Web address for report:

General enquiries: Access Canberra 13 2281


Accessibility Statement

The ACT Government is committed to making its information, services, events and venues as accessible as possible. If you have difficulty reading a standard printed document and would like to receive this publication in another format, such as large print or audio, please telephone 13 3427.

If English is not your first language and you require a translating and interpreting service, please telephone Access Canberra on 13 2281.

If you are deaf, or have a hearing or speech impairment, and need the telephone typewriter (TTY) service, please phone 13 3677 and ask for 13 3427. For speak and listen users, please phone 1300 555 727 and ask for 13 3427. For more information on these services visit contact us through the National Relay Service:

Community Services Directorate Annual Report 2017-18 [PDF 9.5MB]


Director-General Foreword

Abbreviations and Acronyms

Glossary of Technical Terms

Information Sources

PART A: Transmittal Certificate

PART B: Organisational Overview and Performance

PART C: Financial Management Reporting

PART D: Appendixes