In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Eligibility for Social Housing


(Each person is assessed individually)

  • You must be 16 years or older
  • Each applicant is in Australia lawfully and is not subject to a time limit imposed by law
  • Each applicant is a resident in the Territory and has been a resident for a period of 6 months immediately before the assessment date
  • As from 20 August 2019 the income barriers applying to rental housing assistance are as follows:

Single Applicant

$754 gross per week

Family of two persons and joint tenancies

$942 gross per week

Family of three or more persons

$942 plus $126 each for the third, fourth, fifth person etc.

Rental Rebate

25% of gross weekly income

Please check with Housing ACT for further information

  • Your personal assets (not counting furniture, clothing and one vehicle) must not be worth more than $40,000
  • You must not own any residential property
  • These conditions apply when you register for assistance, while you are on the applicant list, and when you are allocated a dwelling.