In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Eligibility for Early Allocation of Housing

If you have an urgent or special housing need, you may be eligible for priority housing Determination of Needs Categories External Link

People approved for early allocation are provided with accommodation more quickly than other people who are already registered on the applicant list for housing - that is why early allocation is only offered in special circumstances. We may consider you have a special housing need if your circumstances include:

  • homelessness;
  • mental health or medical issues;
  • disability, including frail aged;
  • women and children escaping domestic violence;
  • indigenous persons facing complex issues;
  • children at risk, including their parents and carers.

Application forms forms are available at Housing ACT.

Go to Application information