In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Gateway Services

Gateway Services Fact Sheet [PDF 493KB]

Where is Gateway Services?

Housing ACT’s, Gateway Services is located at:

Ground Floor
Nature Conservation House
Cnr Benjamin Way & Emu Bank
Belconnen ACT 2617
(Open 9:00am to 5:00pm Mon to Fri)

See map on reverse side of this page.

Applicants can go to Gateway Services to:

How can I contact Gateway Services?

You can contact Gateway Services by phoning 13 DHCS (133 427). Your call will be answered by a client service professional, who will determine the appropriate person to assist with your enquiry. Your call will then be transferred to the appropriate area.

You can also post applications for public and community housing assistance and general correspondence to Housing ACT:

Locked Bag 3000

A courtesy Housing ACT mailbox is located within the:

Map showing Housing ACT in Nature Conservation House

For more assistance on Housing ACT matters, please telephone 133 427.