In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000


Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call

131126

Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700

healthdirect

24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Fact Sheets


Housing ACT

Fact Sheets are listed A-Z below. More information for tenants can be found at Policies

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

Animals and Pets [HTML] [PDF ]
Argyle Community Housing Limited [HTML] [PDF]
Asbestos Management [HTML] [PDF]
Application for a Rental Rebate

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B

Bond Loans Rentals [HTML] [PDF]

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C

Central Access Point - Maintenance Service
Client Feedback
Client Support Coordinators [HTML] [PDF]
Common Ground Canberra [HTML] [PDF]
Complaint Management

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D

Deceased Estates - Vacated Properties [HTML] [PDF]
Disposal of Sharps [HTML] [PDF]

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E

Environmental Collective Housing Organisation [HTML] [PDF]
Eviction [HTML] [PDF]

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F

Facilities Management

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G

Gateway Services [HTML] [PDF]
Gateway Services Timeframes [HTML] [PDF]

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H

Havelock Housing Association

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I

Income Barriers [HTML] [PDF]
Income Confirmation Service [HTML] [PDF]

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J

Top

K

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L

Letter of Support - Early Allocation and/or Special Needs Housing [PDF] [Word]
Lock Replacement Program

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M

Maintenance Complaints Process
Mould and Condensation
Mutual Exchange [HTML] [PDF]

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N

National Broadband Network [HTML] [PDF]
Neighbourhood Disputes [HTML] [PDF]

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O

Occupational-Therapy-Services Scope, Eligibility and Referral

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P

Payment Options [HTML] [PDF]
Photovoltaic Systems (Solar Power) [HTML] [PDF]
Priority Housing [HTML] [PDF]
Proof of Income - Self Employed Persons [HTML][PDF]
Property Allocations Zone Map [HTML] [PDF]

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Q

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R

Registration for Housing Assistance Form
Registering for Housing Assistance [HTML] [PDF]
Rent Arrears [HTML] [PDF] 
Rental Bond Loans [HTML] [PDF]
Rental Rebate [HTML] [PDF]
Rent Payment Deduction [HTML] [PDF]
Repairs and Maintenance
Repairs – Most Common Charges for Tenanted Properties
Repairs – Most Common Charges for Vacated Properties
Review of Decision [HTML] [PDF]
Rough Sleeping in the ACT [HTML] [PDF]
Rough Sleeping - Myth Busting [HTML] [PDF]

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S

Safer Families Assistance [HTML]
Salvos Housing - Important information from Housing ACT [HTML] [PDF]
Size of Property Allocation [HTML][PDF]
Smoke Detector Information [HTML] [PDF 290KB]
Supporting Documentation Checklist [PDF] [DOC]

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T

Tamils Senior Citizens' Association [HTML] [PDF]
Tenant Guide to Repairs and Maintenance
Tenant Responsible Maintenance
Transfer [HTML] [PDF]

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U

Top

V

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W

What is Community Housing [HTML] [PDF]
Welcome to Housing ACT - Your First 12 Months [HTML] [PDF]

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X

Top

Y

Top

Z

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