In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Caravans as Temporary Residential Space Policy


The purpose of this document is to outline the policy associated with the temporary use of a caravan or similar mobile unit to alleviate a short term problem relating to the size or physical nature of a tenant's dwelling.


Tenants who are experiencing hardship, for example overcrowding or family conflict, may seek permission from Housing ACT to temporarily site a caravan or other similar mobile unit at their home to overcome the problem in the short term until a long term or permanent solution can be put in place.


Where a tenant wishes to site a caravan or mobile unit at their home, they must seek prior written permission from the Commissioner for Social Housing.

The proposed siting must be for a maximum of 6 months, by which time a permanent solution to the hardship should be achievable. If a permanent solution is unlikely to be achieved within that time frame, initial permission will not be granted.

Permission will only be granted for siting of a caravan or mobile unit in the rear yard of a free standing dwelling, and must comply with all ACT Planning and Land Authority requirements, as well as any requirements from ACTEWAGL for electricity connections.

For the purposes of rental rebate assessment, any person occupying a caravan or mobile unit will considered to be a normal member of the household.