In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Business and Community

People with disability run businesses, work in business, or maybe want to find the right job and the right employer for them.

About the fastest growing area of business and employment in the ACT is services in the disability sector. There are over 600 businesses registered as service providers in the ACT with the National Disability Insurance Agency

Here are a few ideas to help employers, businesses and workers with a disability to help each other.

Working with business
Working in the community
Help for employers
Top tips for business
Learn about inclusion and diversity

Working with Business

ACT Social Enterprise Hub

ACT Social Enterprise Hub provides business development support to community organisations or social entrepreneurs that want to develop a social enterprise to create employment for people excluded from the labour market.

The Hub is a partnership between Social Ventures Australia (SVA), PricewaterhouseCoopers (PwC), The Snow Foundation, Mental Health Community Coalition (MHCC), ACT Health Directorate and the Community Services Directorate (Disability ACT).
More information on ACT Social Enterprise Hub External Link

ACT Chief Minister’s Inclusion Awards

These annual awards recognise business, individuals, community organisations and government agencies that go the ‘extra mile’ to make sure people with disability are included in their daily operations, that have been recognised as being welcoming to people with disability.
More information on ACT Chief Minister's Inclusion Awards External Link


Working with the Community

The International Day of People with Disability (I-Day)

International Day of People with Disability (IDPwD) is a United Nations sanctioned day that aims to promote an understanding of people with disability and encourage support for their dignity, rights and well-being. The day also seeks to increase awareness of the benefits of the integration of people with disability in every aspect of political, social, economic and cultural life.

Disability ACT supports the development of events or activities to celebrate the day by offering the I-Day Grants program External Link
More information on International Day of People with Disability External Link


Help for Employers

The are many benefits in employing people with a disability. Links to information about how your organisation can become a more disability confident organisation is listed below.

Where to Start?

Access Resource Guide

Access Resource Guide developed by Disability ACT provides practical tips and online resources to assist with increasing understanding of the barriers that confront people with disability and provides simple strategies to be more inclusive and human rights compliant. There is information about employment, access to goods, services and facilities.

Australian Government’s Job Access Site

These resources outline the business benefits of diversifying your workplace and will help you take the first steps to employ or retain people with disability. It includes information on local Disability Employment Services.
More information on Australian Government's Job Access Site External Link

Safe, Diverse and Productive - A workplace with people with disability

Safe, diverse and productive - A workplace with people with disability an overview of facts about people with a disability in the workplace.
More information on safe, diverse and productive - a workplace with people with disability External Link

Australian Network on Disability

The Australian Network on Disability is a not for profit organisation funded by its members, mainly employers and business people to take a leadership role in advancing the equitable inclusion of people with disability in all aspects of business.
More information on Australian Network on Disability External Link

Disability Works Australia

Disability Works Australia facilitate the provision of employment for people with a disability by providing employers with access to a single, free, effective contact point for recruiting people with disability. DWA provide advice on employer benefits such as the Wage Subsidies scheme.
More information disability works Australia External Link


The Network of Employment and Training Agencies can assist employers with job creation and redesign, job matching, disability awareness training, tailored on the job training, co-worker support and retraining.
More information on working and learning

Network members are Advance Personnel, Centacare, CRS Australia, Job Solve, Koomarri, LEAD, Work-Ways.
More information on Network of Employment and Training Agencies External Link


Tips for Making Your Business More Accessible

Even small changes can make a big difference in creating better access to services or products for people with disability.

Changes could be as simple as:

  • Training your staff in interacting with people with disability.
  • Having a pen and paper at the counter for customers who are hearing impaired or deaf
  • Providing large print versions of key information about your business
  • Lowering equipment, shelving or workstations so that they can be easily accessed or used.
  • Provide seating for customers who may need to wait and cannot stand for longer periods
  • always ask a person if he or she would like help. Do not assume they need assistance

Contact: the ACT Inclusion CouncilExternal Link for information about how you can make your business more welcoming to people with disability.


Learn More About Inclusion and Diversity

Advocacy for Inclusion
This organisation can deliver public workshops, or on demand in house training, in Inclusion and Awareness – understand more about the experiences of people with disabilities, and how to be inclusive, collaborative, and comfortable around people with disabilities.
More information on Advocacy for Inclusion External Link Contact (02) 6257 4005

ACT Human Rights Commission can provide information and training on Disability Discrimination Act 1991, Sexual harassment disability discrimination Human rights Act 2004, Health Records (Privacy and access) Act 1997.
More information on ACT Human Rights Commission External Link Contact (02) 6205 2222

For Children’s Services
Communities@work provide Inclusion Support Facilitators assist children’s services to create inclusive environments for all children and their families.
More information on Communities@Work External Link

Contact (02) 6293 6500