In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

ACT Office for Disability Infection Control Training Guidelines

ACT COVID-19 Disability Strategy – Assistance with the costs of Infection Control Training

The ACT COVID-19 Disability Strategy guides the ACT Government as it works to ensure that the needs of people with disability, their families, carers and the disability sector are met during the health emergency. It includes a commitment to ongoing community engagement that generates actions addressing current and emerging community needs and supports.

This measure, developed in close consultation with the disability sector, directly assists disability support providers and organisations by making available a $600 reimbursement to assist with the staffing costs of a person completing the Infection Control Skill Set below, delivered online and taking approximately 15 to 18 hours, through a registered training organisation.

Skill Set

Examples of Industry Sectors

HLTSS00064 Infection

Health and Community Services

Aboriginal and Torres Strait Islander Health Ambulance and Paramedic

Children’s Education and Care Client Services Complementary Health Dental

Direct Client Care and Support Nursing

Technicians Support Services

This infection control training is free, and funded by the ACT and Australian governments under the National Infection Control Training Fund. More information about the training can be found at the following link - Link

The individual who has completed the initial longer unit will be nominated as the Infection Control Champion for their organisation.

This financial support will enable more disability support providers and organisations to be COVID- ready, as well as minimising the risks of community transmission of the virus, particularly for people with disability who are especially vulnerable.


This measure is only available to those providers and organisations that provide support to people with disability and their families in the ACT as their primary purpose. Evidence of disability support provider status must be provided when seeking reimbursement. Non-NDIS providers are also eligible to receive this funding.

National Disability Services will process applications and reimburse providers as contracted through the Community Services Directorate.

A $600 reimbursement will be made to a disability support provider or organisation upon presentation of a statement, issued by the registered training organisation, indicating that the Infection Control Skill Set has been completed.

Further training

Upon completion of the Infection Control Skill Set by an employee, each disability support service provider or organisation will then be eligible for free subset of the infection control training for the remainder of their workforce. This will consist of up to half a day of training coordinated by Skills Canberra and delivered by the Canberra Institute of Technology.


There is no priority given to particular services or providers. However, CSD will only reimburse one individual from each organisation. Assistance is available on a first-come first-serve basis until the total funding under the measure ($30,000) is exhausted.

Reimbursements are managed by National Disability Services (NDS) on behalf of the ACT Office for Disability. Payment will be made by direct deposit and cash payments will not be available.

Disability support providers and organisations can seek reimbursement by completing the application form, available for download at the Office for Disability website, and then emailing it to using the subject line “Infection control training reimbursement”. Providers and organisations also need to attach evidence of:


Questions about this measure can be sent via email to the ACT Office for Disability at or to National Disability Services at