In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Companion Card

ACT Companion Card Program

The Companion Card Program enables people with disability who require life-long attendant care support from a companion to attend participating venues or activities without incurring the cost of a second ticket for their companion.
The program aims to:

  • Support greater social inclusion for people with a disability and their carers.
  • Provide businesses with a practical way to meet some of their obligations under anti-discrimination legislation.

What is it?Companion Card

  • The Companion Card is a credit-card sized photo ID card issued to people with a significant disability who require attendant care support from a companion to participate at venues that have signed on as a participating Business Affiliate.
  • Cardholders present their Companion Card when booking or purchasing a ticket from a participating Business Affiliate. The Business Affiliate will recognise the Companion Card and issue the cardholder with a second ticket for their companion at no charge.
  • The ACT Companion Card is not a discount, benefit or concession card and is not subject to income or means testing.
  • The ACT Companion Card Program was commenced in 2009 and is recognised nationally in all States and Territories.
  • The ACT Companion Card Program is an ACT Government initiative administered by the Community Services Directorate (CSD), in partnership with Access Canberra, under a licensed agreement with the Victorian Government.

Why has it been developed?

The Companion Card was first introduced by the Victorian Government in 2003 as a response to concerns from people with disability that the pricing policies of some entertainment, leisure and recreation venues were discriminatory.

People with a disability, who require attendant care support, are often required to pay two admission fees (one for themselves and another for their companion) when, without the support of the companion, they would not be able to participate at the venue or activity. The Companion card was developed to remove this barrier.

The ACT Government is committed to ensuring people with disability have the opportunity to participate equally in community life and has adopted the Companion Card Program as a further way of upholding this right.

The program is endorsed by both the ACT and Australian, Human Rights Commissions.

Click here to view the ACT Companion Card Frequently Asked Questions