Emergency Support

On this page you find information and phone contact details for a range of emergency support services in the ACT.

Emergency Telephone Numbers
Accident and Hospital Emergency
Emergency Accommodation
Other Useful Emergency Contacts

Emergency Telephone Numbers

Ambulance External Link is responsible for providing emergency and non-emergency ambulance services to the ACT community.
Emergency: 000 (24 hrs) if you or someone else is in immediate danger.
Phone: 02 6207 9900 (24hrs) Non-urgent ambulance assistance

Fire External Link is responsible for providing emergency and non-emergency fire services to the ACT community.
Emergency: 000 (24 hrs) if you or someone else is in immediate danger.
Phone: 02 6205 2927 General Enquires

Australian Federal Police (AFP) External Link is responsible for policing in the ACT Region. The AFP provides this service through its community policing arm, ACT Policing.
Emergency: 000 (24 hrs) if you or someone else is in immediate danger.
Phone: 1800 333 000 (toll free) Crime Stoppers: reporting illegal activity, or provide information on unsolved crimes anywhere in Australia. You may remain anonymous.
Phone: 131 444 Police Attendance: if you require police assistance, but there is no immediate danger, reporting suspicious activity, theft, car accident with no serious injury.

Accident and Hospital Emergency

Calvary Health Care ACT External Link is a fully accredited 364 bed public and private hospital located in the northern suburbs of Canberra. Clare Holland House is a 95-bed private hospital and a 19-bed hospice, located a short distance away from the hospital campus in an idyllic setting on the shores of Lake Burley Griffin.
Phone: 02 6201 6111

The Canberra Hospital (TCH) External Link is the ACT and surrounding region's major public hospital, providing specialist and acute care.
Phone: (02) 6244 2222

Mental Health Triage Crisis Assessment and Treatment Team (CATT)
provides assessment and treatment of mentally ill people in crisis situations 24 hour a day, seven days a week.
Phone: 1800 629 354 (24 hour service) or 02 6205 1065.

Emergency Accommodation

Anglicare Housing External Link provides crisis and transitional accommodation for 15 to 18 years. Accommodation options for singles, couples and families both in crisis and transitional, including advocacy
Phone: 1800 228 150

Other Useful Emergency Contacts

Alcohol and Drug Information
Phone: 02 6205 4545

Canberra Rape Crisis Centre
Website: http://crcc.org.au/
Phone: 02 6247 2525 (24 Hours)

Child Protection Services
Phone: 1300 556 729 (after hours)

Domestic Violence Crisis Service
Website: http://www.dvcs.org.au/
Phone: 02 6280 0900

Healthdirect Australia
Phone: 1800 022 222

Kids Help Line
Website: http://www.kidshelp.com.au/
Phone: 1800 551 800

Lifeline
Website: http://www.lifeline.org.au/
Phone: 13 11 44

Poisons Information Centre
Phone: 13 11 26

Translating and Interpreting Service provides interpreting service for people who do not speak English and for the English speakers who need to communicate with them. It is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services.
Website: http://www.immi.gov.au/living-in-australia/help-with-english/help_with_translating/
Phone: 13 1450

Electricity – ACTEWAGL
Phone: 13 10 93 (24 Hrs)

GAS – ACTEWAGL
Phone:13 19 09 (24 Hrs)

Water and Sewerage - ACTEWAGL
Phone: ACTEW 13 11 93 (24 Hrs)

Stormwater - Canberra Connect
Phone: 13 22 81 (24 Hrs)

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