Legal, Advocacy and Safety

Legal and Advocacy
ACT Disability, Aged and Carer Advocacy Service
Elder Abuse Prevention Program
ACT Human Rights and Discrimination Commissioner
ACT Health Services Commissioner
Public Advocate of the ACT & Enduring Power of Attorney
Public Trustee for the ACT
The Aged Care Complaints Investigation Scheme
Fair Trading - Office of Regulatory Services
Consumer Guide for ACT Seniors
Legal Aid ACT
Legal Advice Bureau
Welfare Rights and Legal Centre
Consumer Law Centre
Women's Legal Centre
Office of Regulatory Services
Tenants Advice Service (Tenants Union)
ACT Health Care Consumers Association
ACT Mental Health Consumer Network
Age Positive
Respecting Patient Choices - Advance Care Planning
Dying with Dignity ACT

Safety
Safety Advise for Older People
Home Safety Program
Neighbourhood Watch
SCAMwatch
Do Not Call Register


ACT Disability, Aged and Carer Advocacy ServiceACT Disability, Aged and Carer Advocacy Service

http://www.adacas.org.au/ External Link

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Elder Abuse Prevention ProgramElder Abuse Prevention Program

http://www.communityservices.act.gov.au/wac/ageing/elder_abuse_prevention_and_assistance

The Older Persons Abuse Prevention Referral and Information Line provides support, information and referral to individuals and services that may assist with abusive situations.
Ph: 6205 3535
Mon-Fri 8.30am to 5.00pm

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ACT Human Rights and Discrimination CommissionerACT Human Rights and Discrimination Commissioner

The Commissioner's role under the Discrimination Act is to respond to complaints of unlawful discrimination.
http://www.hrc.act.gov.au/discrimination/ External Link

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ACT Human Rights and Discrimination CommissionerACT Health Services Commissioner

The Commissioner has responsibilities for complaints regarding services for older people.
http://www.hrc.act.gov.au/olderpeople/ External Link

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Public Advocate of the ACTPublic Advocate of the ACT & Enduring Power of Attorney

Protects the welfare of people in the community who suffer from a condition or situation that makes them potentially vulnerable to abuse, exploitation or neglect. Role includes the administration of Guardianship and Enduring Power of Attorney legislation.
http://www.publicadvocate.act.gov.au External Link

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Public Trustee for the ACTPublic Trustee for the ACT

The ACT Government encourages everybody to put in place appropriate provisions for the management of our finances and estate, irrespective of our age, in readiness for a possible loss of capacity to manage our affairs, and our inevitable death.
The Public Trustee offers its professional services to the whole community at very competitive rates e.g. the establishment of Wills or Enduring Powers of Attorney, financial management and trust administration. Seniors (60+) and pensioners are assisted to write their Wills for FREE.
http://www.publictrustee.act.gov.au External Link

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Health and Ageing - Aged Care Complaints Investigation SchemeThe Aged Care Complaints Investigation Scheme

Available to anyone who has a complaint or concern about an Australian Government-subsidised aged care service (residential or community care).
https://www.agedcarecomplaints.gov.au/ External Link

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Office of Regulatory Services - Fair TradingFair Trading - Office of Regulatory Services

Assists and protects the community through the administration of Fair Trading legislation. Ph: 6207 3000

http://www.ors.act.gov.au/community/fair_tradingExternal Link

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Office of Regulatory Services - Fair TradingConsumer Guide for ACT Seniors

http://www.ors.act.gov.au/publication/view/1661/title/consumer-guide-for-act-seniors External Link

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Legal Aid ACTLegal Aid ACT

Helps people in the ACT with their legal problems, especially people who are socially or economically disadvantaged.
http://www.legalaidact.org.au/External Link

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ACT Law Society - Legal Advice BureauLegal Advice Bureau

If you have a legal problem and you don’t know what to do or you think you have a legal problem but you are not sure, why not make an appointment to discuss it free of charge with a member of the Law Society.

http://www.actlawsociety.asn.au/public-information/legal-advice-bureauExternal Link


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Welfare Rights and Legal CentreWelfare Rights and Legal Centre

Provides free legal advice, information and referral, assistance and representation on Centrelink/Social Security issues; Public Housing and private tenancy matters (low income earners); Disability Discrimination; one-off advice and referral in other areas of law.
http://www.welfarerightsact.org External Link

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Consumer Law CentreConsumer Law Centre

A free, independent, community legal centre funded by the ACT Government, to help people on a low to moderate income who are experiencing financial difficulties.
http://www.carefcs.org/consumer-law-centre-act.htmlExternal Link

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Women's Legal CentreWomen's Legal Centre

A community legal centre for women in Canberra and the surrounding area. It is run by women and aims to improve women’s access to justice.
http://www.womenslegalact.org/ External Link

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Office of Regulatory ServicesOffice of Regulatory Services - Fair Trading

Helpline regarding ACT Unit Tile and Retirement Village Legislation - 6207 0400

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Tenants Union - Tenants Advice ServiceTenants Advice Service (Tenants Union)

A free advice service for people renting in the ACT (tenants and other occupants) which provides advice on all matters relating to ACT residential tenancy law.

http://www.tenantsact.org.auExternal Link

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ACT Health Care Consumers AssociationACT Health Care Consumers Association

Works with health services to achieve services that are responsive, respectful, accessible and affordable to all. Encourages direct consumer involvement in health decision making and lobbies and advocates on behalf of ACT health consumers.
http://www.hcca.org.au External Link

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AC Mental Health Consumer NetworkACT Mental Health Consumer Network

An organisation that is run by consumers for consumers to bring about a higher standard of health care in the mental health sector, through representation, lobbying and active involvement in new developments in the mental health sector.
http://www.actmhcn.org.au External Link

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Age PositiveAge Positive

The Australian Human Rights Commission's 'Age Positive' campaign is gathering and publicising positive stories about holder people, using them to remind the broader community of the varied and important ways older people contribute to Australian society.
https://agepositive.humanrights.gov.au/External Link

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Respecting Patient Choices - Advance Care Planning Respecting Patient Choices - Advance Care Planning

If your choices for future health care are properly documented - they can be respected.
http://www.respectingpatientchoices.org.au/index.php?option=com_content&view=article&id=60&Itemid=45 External Link

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Dying with Dignity NSW and ACT

Dying with Dignity ACT

Lobbies Government to achieve Law Reform to enable the personal option of a peaceful elective death.
www.dwdact.org.au

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Australian Federal Police - Safety Advise for Older People and Safety at Home

Safety Advice for Older People

ACT Policing website providing practical safety advice for older people to consider, both at home and when going out in the community.

http://www.police.act.gov.au/crime-and-safety/for-other-community-groups/older-persons.aspxExternal Link

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Home Safety ProgramHome Safety Program

The Program is designed to assist you to improve the security of your home while endeavouring to minimise other preventable risks such as fire or injury caused by falls. It is open to all ACT residents, with persons who are frail aged or who have a disability considered a priority.
http://www.homesafety.act.gov.au/ External Link

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Neighbourhood WatchNeighbourhood Watch

The Neighbourhood Watch Program is a community based crime prevention program in which members of a particular neighbourhood accept that they have a personal and social responsibility to assist in the promotion of a sense of well being, safety and security.

http://www.nhw.com.au/HomeExternal Link

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SCAMwatchScamwatch

An Australian Government site to help you recognise, report and protect yourself for scams, including identity theft. You can also subscribe to their email alerts.
http://www.scamwatch.gov.au External Link

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Do Not Call RegisterDo Not Call Register

A free service where you can list your phone number to avoid receiving unsolicited telemarketing calls.
https://www.donotcall.gov.au/ External Link

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