Therapy  ACT - Frequently Asked Questions

When  is Therapy ACT closing?
Therapy ACT has been gradually reducing its  services over 2016 as the non-government sector matures and is capable of  delivering services previously provided by government.

The delivery of all Therapy ACT services at Swanson Plaza ended in late  March 2016, when the remaining staff moved to the Holder Centre.

As of 17 June 2016, Therapy ACT ceased accepting referrals.

With waiting lists now cleared Therapy ACT is  changing its focus from 1 July 2016 to that of supporting the remaining  existing clients to finalise their therapeutic interventions and support other clients  to find alternative therapy providers.

Why is Therapy ACT closing?
The ACT Government  is committed to the National Disability Insurance Scheme (NDIS). Increased  choice and control for NDIS clients can best be achieved through the growth and  expertise of non-government providers which requires the withdrawal of  Government from service provision to foster the market. Therapy ACT is expected  to cease late 2016. The holder centre will continue to support children and  their families in a different way through the Child Development Service.

What happens after 2016?
The NDIS will continue to fund support packages to allow  scheme participants to purchase therapy services from the non-government  sector. The range of allied health service providers in the ACT is growing  and will continue to do so.

For more information on the NDIS please go to Link or call 1800 800 110.

Who will assess whether children have special early intervention  needs?
A new ACT Government Child Development Service commenced in January 2016 to support  families who have concerns about their child’s development. It provides assessment and referral for children  0-6 years and children 7-8 years with complex needs who have not had a previous  diagnosis. It will also provide Autism assessment for children aged to 12  years. This service will refer children to the NDIS where appropriate. Children  eligible for the NDIS will then purchase therapy services from the  non-government sector through their NDIS funding package.

For information on the  Child Development Service and its Physiotherapy and Speech Pathology Drop-In Clinics  go to:

What will happen to Therapy ACT staff?
Many staff have already joined non-government  organisations or private practices and will continue to see clients, including  clients who now receive funding from the NDIS. While some staff are  planning to retire, others are pursuing alternative government positions,  including positions in other Directorates, for example the Health Directorate or  the Education Directorate, or with the Commonwealth Government, such as  positions at the National Disability Insurance Agency.

Therapy  ACT can be contacted at (02) 6205 1277 or by email at