Therapy ACT - Frequently Asked Questions

When is Therapy ACT closing?
Therapy ACT will be gradually reducing its services over 2016 as the non-government sector matures and is capable of delivering services provided by government.

The delivery of all Therapy ACT services at Swanson Plaza will transition in late March 2016, when the remaining staff will be moving to the Holder Centre.

What services is Therapy ACT providing in 2016?
Therapy ACT’s priority in 2016 is to provide assessments for clients on its current wait lists and to help them find alternative services providers and supports, including support through the National Disability Insurance Scheme (NDIS).

During 2016, Therapy ACT will also provide some additional services, including for those clients who haven’t yet reached their time to phase into the NDIS.

Why is Therapy ACT closing?
The ACT Government is committed to the National Disability Insurance Scheme (NDIS). Increased choice and control for NDIS clients can best be achieved through the withdrawal of Government from service provision to foster the growth and expertise of non-government providers.

What happens after 2016?
The NDIS will continue to fund support packages to allow scheme participants to purchase therapy services from the non-government sector. The range of allied health service providers in the ACT is growing and will continue to do so.

For more information on the NDIS please go to or call 6146 8200.

Who will assess whether children have special early intervention needs?
A new ACT Government Child Development Service commenced in January 2016 to support families who have concerns about their child’s development. It provides assessment and referral for children 0-6 years and children 7-8 years with complex needs who have not had a previous diagnosis. It will also provide Autism assessment for children aged to 12 years. This service will refer children to the NDIS where appropriate. Children eligible for the NDIS will then purchase therapy services from the non-government sector through their NDIS funding package.

For information on the Child Development Service and its Physiotherapy and Speech Pathology Drop‑In Clinics go to:

What will happen to Therapy ACT staff?
Therapy ACT staff are fully aware of the changes to ACT Government services that are now underway and are receiving assistance to look at options to plan and prepare for future career moves. Many staff have already joined non-government organisations or private practices and will continue to see clients, including clients who now receive funding from the NDIS. Some staff are pursuing other government positions, including positions in other Directorates, for example the Health Directorate or the Education Directorate, or with the Commonwealth Government, such as positions at the National Disability Insurance Agency.

Therapy ACT can be contacted at (02) 6205 1277 or by email at