Contact Us

Community Services Directorate

Address: GPO Box 158 Canberra ACT 2601
Housing ACT: Locked Bag 3000, Belconnen ACT 2616
Email: CSD@act.gov.au
General Enquires: 133 427
Fax: (02) 6207 1552

If you are a Text telephone (TTY) user, phone 133 677 then ask for 133 427

Media Enquiries: (02) 6205 0282 or CSD.Media@act.gov.au

ACT Government Directory External Link
The Directory provides a guide to key people, organisations, functions undertaken and services delivered in the ACT Government.

DISABILITY ACT (NOW OFFICE FOR DISABILITY)

With the transition to the National Disability Insurance Scheme (NDIS), ACT Government’s continuing disability policy responsibilities have transitioned to other areas within this directorate from 1 December 2016.

General Enquiries: 133 427
Email: communityparticipation@act.gov.au

FREEDOM OF INFORMATION

To request a Health Record
Former clients, or their legal guardian, needing access to health records retained by Disability ACT or Therapy ACT should contact:

Organisational Governance
General Enquiries: (02) 6207 6547
Email: CSD.FOI@act.gov.au

To seek information under the Freedom of Information Act 2016
Information about FOI requests and accessing information under the Health Records (Privacy and Access) Act 1997:

QUALITY, COMPLAINTS AND REGULATION

Complaints about disability service providers can be directed to the Directorate’s Quality, Complaints and Regulation unit. The Human Services Registrar provides responsive regulation of service providers including specialist disability service providers to oversee safeguards for the NDIS.

General Enquiries: 6205 0473
Email: senioradvocate@act.gov.au

HOUSING AND COMMUNITY SERVICES ACT

Address Locked Bag 3000, Belconnen ACT 2616
General Enquiries 133 427
Fax (02) 6207 1996
Email Housing.CustomerService@act.gov.au

OFFICE OF MULTICULTURAL AFFAIRS

General Enquiries (02) 6207 0555
Fax (02) 6207 5862
Email omatsia@act.gov.au

OFFICE OF ABORIGINAL AND TORRES STRAIT ISLANDER AFFAIRS

General Enquiries (02) 6207 9784
Fax (02) 6205 7187
Email oatsia@act.gov.au

CHILD AND YOUTH PROTECTION SERVICES

General Enquiries 13 22 81 (within Australia only) | International callers please use +61 2 6207 5111 (International call rates apply)
Fax (02) 6205 7187
Email ocyfs@act.gov.au

Are you concerned about a child?

Mandated Reporters 1300 556 728
General Public 1300 556 729
After Hours Crisis Services 1300 556 729
Online Child Protection Reports

CHILD DEVELOPMENT SERVICE

Enquiries (02) 6205 1277
Fax (02) 6205 1266
Email child.development@act.gov.au

Intake (02) 6205 1246

CHILD AND FAMILY CENTRES

Fax (02) 6207 1128
Enquiries 133 427

OFFICE FOR WOMEN

Phone:02 6205 0515
Fax: 02 6207 0592
Email: women@act.gov.au

OFFICE OF VETERANS AND SENIORS AFFAIRS

Phone:02 6205 3113
Fax: 02 6207 5862
Email: communityparticipation@act.gov.au

COMMUNITY POLICY

Phone: General enquiries 133 427
Email: communitypolicy@act.gov.au

Top