Compliments and Complaints

Feedback Form

We welcome feedback when:

  • We have done something well;
  • We have made a mistake;
  • We have treated you badly or unfairly;
  • We have made a wrong decision; or
  • We can do something better or differently.

We recognise that at times we may not meet your expectations. You are welcome to raise a concern about the Directorate through our complaints management process.

If you have feedback, please let us know by completing this form and sending it to:

Quality, Complaints and Regulation
ACT Community Services Directorate
GPO Box 158
CANBERRA ACT 2601

Or email :  Quality@act.gov.au

Alternatively you can submit compliments or complaints via our online feedback form.

What would you like to happen now?

Please provide details of the matter (if insufficient space above)

Name

Address

Email

Contact phone numbers

Signature

Date