Tenants Consultative Group meeting – 9 March 2018

The first meeting of the Tenants Consultative Group (TCG) in 2018 was an opportunity for TCG members to meet the new chair, Deborah Foulcher and secretariat Hayley Jones and Casey Hanrahan.

Deb Foulcher provided an update on key ACT Government activities, in particular the outcome of the Housing and Homelessness Summit and broader consultation process for the ACT’s new Housing Strategy. A summary report of the consultation, ‘What we heard: Developing a new housing strategy for the ACT’, is available on the ACT Government ‘Yoursaywebsite.

Members were invited to introduce themselves and speak about their background and achievements. TCG members have achieved a great deal between 2016-18 including:

  1. Assisting in the updating of the Tenant Handbook.
  2. Advising Housing ACT on ways to improve how they work communicate with tenants, including debt related matters.
  3. Several TCG members being invited to become members of Minister Berry’s Affordable Housing Ministerial Advisory Group.
  4. Providing advice and input for the delivery of the Housing & Homelessness Summit including development of group activities.
  5. Providing advice and feedback on the Total Facilities Management contract.
  6. Attending the National Housing Conference in Sydney.
  7. Speaking to local TV media on the public housing developments.
  8. Completing a media workshop and contributing to the Home Front newsletter.

Members then discussed and developed a work plan for the TCG, in consultation with Housing ACT, to prioritise work for the remainder of their term which ends in September 2018.

The TCG identified the following activities for their forward work plan:

  • consultation with Housing ACT on the safety, suitability and energy efficiency of new developments and participation in a bus tour of developments to inform this consultation;
  • contributing to a review to modernise and digitise Housing ACT service delivery;
  • continued collaboration on the Tenant Handbook to align it with work being undertaken to modernise and digitise service delivery;
  • promote improved tenant awareness of tenant rights and of assistance or concession schemes that tenants are eligible for; and
  • take up opportunities to promote tenants and their positive contributions in the media and in the community.

TCG members and Housing ACT will work closely together to progress and achieve the TCG’s forward work plan.