Publications

Factsheets

Modernising Tenancy Services Practice Framework

Modernising Tenancy Services commenced in July 2014. This Framework outlines Housing ACT’s strengths-based and outcomes-focused approach to public housing in the Territory and recognises the changing strengths and capacities of Canberrans living in public housing.

Modernising Tenancy Services Practice Framework [PDF981 KB]

Evaluation of reforms to the ACT Specialist Homelessness Service system

Evaluation of reforms to the ACT Specialist Homelessness Service system [PDF 1,707KB] [Word 4,613KB]

The Road Map - Discussion Paper

The Road Map - Discussion Paper [PDF 402KB] [RTF 508KB]

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Finding their way Home

(this research is jointly funded by the Australian Government under the Supported Accommodation and Assistance Program (SAAP) and the ACT Government)

Finding their way home: Children's experience of homlessness [PDF 7.47MB]
Literature review: The experiences and effects of family homelessness for children [PDF 580KB]
Literature review: Engageing children in research on sensitive issues [PDF 4.27KB]

Housing Assistance Program Operational Guidelines

Housing Assistance Program Operational Guidelines

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Public Housing Asset Management Strategy

Public Housing Asset Management Strategy

Research and Forums

Presentation-Public Housing Renewal Program - November 2014 [PDF 445KB] [PowerPoint 508KB]
Cracking the Code: The ins and outs of public housing [PDF 259KB] [PowerPoint 747KB]
Report Measuring ACT Homelessness [PDF 338KB] [WORD 382KB]
Report Measuring Aboriginal and Torres Strait Islander Homelessness [PDF 264KB] [WORD 255KB]

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Forms

Letter of Support - Early Allocation and/or Special Needs Housing [PDF 22KB] [Word 164KB]
Changes to Client Details - Applications List [PDF 92.4] [RTF 183.7]
Commissioner for Social Housing Standard Tenancy Agreement [PDF 75KB] [RTF 179KB]
Registration to apply for Social Housing Assistance in the ACT External Link
Application for a Rental Rebate
Application for Review of Decision [PDF 182KB] [RTF 513KB]
Vacants - Notice of Intention to Vacate [PDF 469KB] [Word 534KB]

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Newsletters

2016

Edition 3 Designer Version
Edition 1 Designer Version

2015

Spring Edition Designer Version
Summer Edition

2014

Spring Edition
Winter Edition
Autumn Edition
Summer Edition