FAQ Individuals

Important notice for ACT residents seeking access to funded disability supports and services

The way disability services are provided began to change for everyone in the ACT from 1 July 2014 when the National Disability Insurance Scheme (NDIS) began.

A two year transition schedule to connect eligible people to the National Disability Insurance Agency (NDIA) was agreed by the Commonwealth and ACT Governments.

If you receive funded disability services you should by now have had contact with the NDIA. If you haven’t heard from the NDIA you should contact them to arrange to make an Access Request.
If you are eligible for the NDIS and don’t register for the scheme, the disability supports and services you have previously received may not be able to continue.

For more information about accessing the NDIS in the ACT go to the NDIS website External Link

If you are not currently receiving any disability supports you can contact the ACT NDIA office at any time. They will be able to assist you.

What is the National Disability Insurance Scheme (NDIS)?

The NDIS is a new way of funding individualised support for people with disability, including psychosocial disability, that involves more choice and control and a lifetime approach to a person’s reasonable and necessary support needs.

Find out all about the NDIS at this website: https://myplace.ndis.gov.au/ndisstorefront/index.html External Link

What are the access requirements?

Only the National Disability Insurance Agency (NDIA) can confirm your eligibility for the NDIS. In summary, in the ACT summary, to access the NDIS you must:

  • Have a significant and permanent disability that affects your ability to participate in the community and employment and you require care and support, or could benefit from early intervention requirement.
  • Be an ACT resident who meets the NDIS citizenship and residency requirements.
  • Be under the age of 65 years when you make an access request.

You can contact the National Disability Insurance Agency at:

  • 212 Northbourne Avenue, Braddon
  • Or you can phone the Agency on 1800 800 110.

What about people over the age of 65 years?

People over the age of 65 years who are not covered by the NDIS continuity of support commitment might be eligible to access Australian Government subsidised support services. To find out more go to http://www.myagedcare.gov.au/ External Link