National Disability Insurance Scheme

Latest News

New Information from the NDIA about Provider Registration – the ACT Government Role  

Information about recent changes to the National Disability Insurance Agency (NDIA) provider registration is available on the NDIS website at: Link .

Please note – the ACT Government does not provide Certificates of Registration. The following process has been agreed with the NDIA.

Providers seeking to register to deliver NDIS disability services in the ACT should contact the ACT Government’s Human Services’ Registrar  (HSR) for assessment against the ACT safeguard framework.

Please contact the registrar by email at or by phone on (02) 62054608.

Once you have provided initial contact information and let the HSR know which NDIS service and support clusters you intend to deliver under the NDIS, the HSR will let you know what further evidence you need to provide in order for your organisation’s compliance to be assessed.

Depending on the number and type of services for which you are seeking registration, this process may take approximately two to three weeks from receipt of all required information. The Office of the Human Services Registrar will work with your organisation to help you demonstrate capacity to comply with the quality and safeguarding requirements.  

The HSR will advise you via email of its recommendation regarding registration. You should attach that email to your application to the NDIA in lieu of a 'certificate of registration' from the ACT.

More information about the role of the ACT Human Service Registrar and how Safeguards and Quality are monitored in the ACT under the NDIS is available at :

The National Disability Insurance Agency has opened registrations for Information, Linkages and Capacity Building (ILC) face-to-face consultation sessions in Canberra

Information Linkages and Capacity Building (ILC), formerly known as Tier 2 supports, is a key component of the National Disability Insurance Scheme (NDIS) insurance model that contributes to the sustainability of the NDIS by building the capacity of the community, people with disability, their families and carers.

At the end of last year the NDIA released a consultation draft of the ILC Commissioning Framework. The Framework outlines how the Agency will fund and manage ILC activities in the future.

Organisations and individuals can provide written feedback using the ILC feedback document and to email it to the ILC mailbox . Written will be accepted up until 5pm Friday the 22nd of April 2016.

You are welcome to answer one question or all of the questions. The NDIA want to hear from as many people as possible.

NDIS Business Preparation and Development Support and Tools for ACT Service Providers

Ready4 offers a range business support and tools to assist ACT disability service providers and community service organisations to meet the opportunities and challenges of the changing service delivery and funding environment. Ready4 provides:

targeted NDIS related information and referral as well as group and one-to-one support to existing and new disability providers; and

informal and formal assistance to ACT community sector providers interested in partnerships and collaborations.

The Ready4 program has been commissioned by the ACT Government with funding from the Sector Development Fund and resources from the 2014 Community Sector Reform Program. It will run until December 2016.

Contact Ready4:

T: 02 6283 3204

One Stop Information Portal

For comprehensive information about broadest range of assistance available to support providers to be ready for the NDIS, including that provided by Ready4, go to the Ready4 portal at Link or Link

Expression of Interest

Values in Action: Transforming organisational culture to deliver NDIS goals in people’s lives

JFA Purple Orange has been engaged by the ACT Government to deliver a program called Values in Action toassist ACT providers to develop and sustain the high–performing, autonomous and person-centred workforce needed to efficiently and effectively respond to the expectations and needs of NDIS participants. This program will run in the ACT until December 2016 and is funded by the Commonwealth NDIS Sector Development Fund.

In keeping with the goals and values of the NDIS, Values in Action is designed to extend service organisational capacity to genuinely advance the life chances of the people they serve. While learnings and resources from the program will be available for all providers, only ten (10) organisations will be selected to directly take part in this unique opportunity.

Information about this unique NDIS preparation resource and the Expression of Interest application form is at the links below:

Values in Action Flier [PDF 120KB] [Word 76KB]
T: (08) 8373 8333 Link  

Your Voice Your Choice, Good Life Planning -  A program to assist Canberrans to prepare for the NDIS

Your Voice Your Choice, Good Life Planning programs support people with disabilities in the ACT to prepare for the NDIS. The programs are  delivered by a partnership of Mental Illness Fellowship Victoria and local providers Imagine More and Community Connections. Your Voice Your Choice, Good Life Planning programs develop, deliver, coordinate and support events, tools and resources which focus on engaging people who have not traditionally engaged with disability services. Initiatives include a peer support network for people with psychosocial disability and one-to-one support to people considering what a good life can look like for them or their family member; and assistance to develop a plan around that. Targeted approaches are used to engage people from culturally and linguistically diverse backgrounds, people with disability who may be socially-isolated; and people living in supported accommodation settings. Find out more about the program  or call  (02) 6246 7100.

Project to Increase the Availability of Culturally Sensitive Disability Services in the ACT

The Opening Doors Project

The aim of the Opening Doors Project is funded by the Commonwealth  Sector Development Fund to ensure Aboriginal and Torres Strait Islander community members get real choice and control around disability supports. For this to happen, there needs to be more culturally safe disability services. Nous Group and Lifestyle Solutions will work with support providers in the ACT to train workers and to build culturally safe disability services. The first phase of this program is to learn more about the extent and nature of the need for culturally safe disability services.  

With the help of First People’s Disability Network, Nous and Lifestyle Solutions will be having yarn ups around the ACT throughout 2016. Details about times and locations of these activities will be posted on social media.

After learning about delivering culturally safe services from Indigenous community members and support service providers in the ACT, Nous and Lifestyle Solutions will:

  1. Work with Aboriginal organisations to build their capacity to deliver disability services through the NDIS
  2. Work with mainstream organisations to build their capacity to deliver culturally sensitive services to Aboriginal and Torres Strait Islander people
  3. Work to build the Aboriginal and Torres Strait Islander workforce for the disability sector in the ACT

If you’re  interested in talking about the Opening Doors Project, call on 6201 9000 and ask for Leila, Gill or Camilla.

There is also an e-mail address you can reach them on:

Opening Doors Project

Impact and Opportunities: NDIS and  Volunteering and Philanthropy in Disability Organisations

Under a better funded disability system there is the potential for volunteers and philanthropic donors to perceive there is no need  for their contribution. The is a risk of diminishing social investment in community based disability supports and services.  A Commonwealth  Sector Development Fund initiative was commissioned  to explore the impact of the NDIS in the ACT so far, to collate useful resources; and to develop  tools to assist  organisations at different stages of their journey towards effective volunteering and philanthropy. The resources are suited to providers of disability services which are:

  • just starting to engage volunteers and/or philanthropic investment,
  • looking to maintain the current volunteer and/or philanthropic investment; or  
  • looking for opportunities to grow the volunteer and/or philanthropic investment in their organisation.  

Each of the focus areas in the Pathway Resource is supported by evidence with links to online tools and resources to further inform decisions and planning.

These resources are freely available and can be accessed here:

Philanthropy and Volunteering [PDF 3.8MB] [Word 8MB] [PDF Designer Version 4.5MB]